Banquet Porter/server

**_A HOTEL WITH THE FREEDOM OF STYLE_**
- Located in the heart of Central Alberta, _*_Red Deer Resort & Casino _*_is the ideal place to start your career in hospitality, providing excellent and personalized service to our guests while working within a positive team environment._

Key responsibilities:

- Maintain knowledge of service requirements such as menu selections, ingredients, prices, station assignments and table settings
- Be aware of group name, type of function, expected attendance, scheduled hours of service and arrange for special requests (Dietary needs)
- Maintain knowledge of, and strictly abide by, provincial liquor regulations
- Perform set up, serving, and cleaning duties
- Greet guests as they arrive and assist them with seating
- Take guests’ alcoholic beverage orders, utilizing suggestive selling techniques when specified on function requirements
- Be familiar with all hotel services, features, local attractions and activities to respond to guest inquiries accurately and promptly
- Clean the meeting/banquet room(s) when not in use. When filling the role of Banquet Porter, you will vacuum the carpets, spot clean walls, wipe down chairs and dust all areas of the room(s).
- Other related duties as assigned by the Banquet Manager or Banquet Captain.

Qualifications & Experience:

- Minimum high school diploma or GED
- One to two years of related experience in a fast-paced environment transporting food and beverage trays of up to 25 pounds, and standing and walking for prolonged periods of time
- Ability to perform duties with mínimal supervision and willing to learn
- Able to adapt to change
- Proven communication (written and verbal) and customer service skills and experience
- _Work well under pressure_
- Excellent work ethic; driven, organized, dependable, flexible, availability to pick up or volunteer for shifts as required to maintain operational requirements
- Must be fluent in English, both written and verbal. A_bility to work following verbal and written instructions._
- Up-to-date ProServe Certification (through AGLC) required or willing to get certified

Hours of Work: The individual must be adaptable and flexible with their time as the hours of work for this position will vary depending on operational requirements. Work may include day, evening and weekend shifts.

Casual hours: 0-15 per week

**Job Types**: Casual
Starting wage: Starting $15.50 per hour + Gratuity

The _Red Deer Resort & Casino _is an equal opportunity employer and believes diversity strengthens us as a workplace; we encourage all those qualified to submit a cover letter and resume.

Red Deer Resort & Casino
3310 - 50th Avenue, Red Deer, Alberta T4N 3X9

**Job Type**: Casual

**Salary**: $15.50 per hour