Barback

**General Information**:

- Country/Region- Canada-
- Province/City- Vancouver, B.C.-
- Hiring Entity- Rosewood Hotel Georgia-
- Department- Food & Beverage - Services-
- Job Type- Full-time Permanent-**JOB TITLE**:
-Barback-
-**DIVISION**:
-Food and Beverage-
-**REPORTS TO**:
Manager
- Outlet- **ABOUT ROSEWOOD HOTEL GEORGIA**- Rosewood Hotel Georgia combines the grandeur of the Roaring Twenties with contemporary design in the heart of Vancouver. First opened in 1927, the legendary award-winning hotel has been meticulously restored to its place as one of the most prominent hotels worldwide. Providing a flawless combination of legacy with luxury, Rosewood Hotel Georgia features 156 guestrooms and suites, award-winning dining, and Sense, a Rosewood Spa - the only 2 Key Michelin rated Hotel in Vancouver Canada, and the only city Hotel. For generations, guests have indulged in Hotel Georgia’s charming ambience, remarkable service and landmark location.

**
THE IMPACT OF THIS ROLE**- Responsible for the preparation duties for 1927 and Reflections bars. Responsible for assisting both servers and bartenders in all facets of the food & beverage preparation and service. Duties include setting up and dismantling bar; setting up dining space as needed, setting up back of house and service stations as needed. Responsibilities are to assist bar team and service teams in ensuring ultimate guests satisfaction- ** KEY RESPONSIBILITIES**- Tends Be familiar with all the Hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Responsible for stocking all supplies in the bar before, during and after each shift, including paper goods, alcoholic and non-alcoholic beverages, consumables, glassware, linen, condiments used in mixing drinks, stocking the bins.
- Assist servers in all aspects of food service; from setting silverware, serving food, clearing and cleaning the tables.
- Assist in bussing all tables of glassware and debris during the course of service.
- Maintain complete knowledge of:- sections, table numbers, room capacity, hours of operation, proper table set-up and dress code of the bars
- all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the bars.
- the particular characteristics and description of every wine/champagne by the glass and major wines on the
- wine list.
- all menu items, prices, preparation method/time, major ingredients and quality standards, taste, appearance,
- texture, serving temperature, garnish and method of presentation.
- some knowledge of the Micros P.O.S. and manual systems.-
- Retrieve all alcoholic beverage items from bar and serve to guest.
- Open and serve wine/champagne bottles.
- Remove soiled wares from tables and pantry areas and transport to dishwashing area.
- Clean and reset tables immediately after guest departs.
- Collect and report tips at the end of the assigned shift.
- Complete closing side duties:

- Properly breakdown and store all reusable goods.-
- Clean all equipment.
- Restock items for next service.
- Remove all dirty linen.
- Marry and stock all condiments.
- Reset tables for next meal period.-
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
- Maintain complete knowledge of correct maintenance and use of equipment.
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive internal and external guests relations at all times.
- Takes pride in personal appearance and follows hotel grooming guidelines and dress code
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned work area.
- Use Brichstreet inventory system to requisition stock; create requisitions when stock pars need replenishment, collect and put away stock. Following and maintaining par levels.
- Perform all other reasonable job related duties-
- **CRITICAL SKILLS & QUALIFICATIONS**-
- Experience: Minimum 1 years’ experience in Food & Beverage preferably in a luxury hotel environment. Education: High school diploma. General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work- with mínimal supervision; maintain confidentiality of guest information and pertinent hotel data. Excellent communication and interpersonal skills.- Technical Skills: Serving It Right Certification; FoodSafe Certification. Knowledge of Micros System/ POS system
- Language: Required to speak, read and write English. Knowledge of additional language as an asset.
- Physical Requirements: Must be able to exert physical effort in transporting 75 pounds, endure various physical-