Call Centre Representative

3 days ago


North York, Canada Herzing College Full time

**Overview**:
**Herzing College has been a recognized leader in high quality, market-driven education programs for over 50 years. We currently offer programs in healthcare, business, legal studies, social media, 2D animation, and Web design and computer technology. Herzing trades is also a part of Herzing College and it specializes in trades such as network cabling, HVAC, electrician, and plumbing.**

We have _**immediate full time**_ career opportunities for qualified Admissions Representatives to join our dynamic team.

You mustbe available to be scheduled between **Sunday to Friday**

You must be able to work a minimum of 30 hours per week**.**

**Responsibilities**:

- Respond to prospective student inquiries and concerns
- Adhering to work schedule and maintaining a positive attendance record
- Record detailed notes on customer accounts
- Meet or exceed individual and team targets consistently on a weekly and monthly basis
- Assist leads in booking virtual and in-person appointments and preparing them for the next steps
- Ability to make 80-100 calls daily
- Must be available to work between Sunday to Friday (Saturdays we are closed)

**Requirements**:

- Effective Communication skills in English *French is a plus*
- Proactive

*Team player

*Excellent time management & organizational skills

*Punctual / Reliable

If this sounds like you, then please feel free to apply. Only those selected to move forward to the next step will be contacted.

**Job Types**: Full-time, Part-time

Pay: From $17.20 per hour

Expected hours: 30 - 40 per week

Additional pay:

- Commission pay

**Benefits**:

- Dental care
- Extended health care
- Profit sharing
- RRSP match
- Vision care
- Wellness program
- Work from home

Schedule:

- Every Weekend
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Call center: 5 years (required)

**Language**:

- French (preferred)

Work Location: Hybrid remote in North York, ON M3J 3E5

Application deadline: 2024-11-18
Expected start date: 2024-11-19



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