Customer Service

15 hours ago


Toronto, Canada Merci Mon Ami Full time

_**This job is for Saturday and Sunday & some weekdays**_

**Job Overview**

**Duties**
- Greet customers warmly and assist them with their inquiries and orders.
- Perform data entry tasks accurately to maintain up-to-date records.
- Process transactions efficiently while ensuring a high level of customer satisfaction.
- Utilize upselling techniques to enhance the customer experience and increase sales.
- Maintain cleanliness and organization at the counter area.
- Handle phone inquiries with professionalism, demonstrating excellent phone etiquette.
- Collaborate with team members to ensure seamless service delivery.

**Skills**
- Strong customer service skills with a focus on communication and interpersonal interactions.
- Proficiency in data entry with attention to detail.
- Bilingual or multilingual abilities, particularly in English and Spanish, are highly desirable.
- Sales skills with an emphasis on upselling products or services effectively.
- Excellent analysis skills to assess customer needs and provide tailored solutions.
- Effective communication skills, both verbal and written, to engage with customers clearly and courteously. Join our team as Counter Help and be part of a dynamic environment where your contributions will make a difference in delivering outstanding service

**Job Type**: Part-time

Pay: $17.20-$21.11 per hour

Expected hours: 10 - 30 per week

Work Location: In person



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