Customer Enrollment

2 weeks ago

Victoria, Canada Mag Care Group Full time

The Customer Enrollment position is responsible for providing outstanding customer service to clients in matters of both business to business and business to consumer operations. This position will provide clients general information regarding complex questions related to their accounts, policies and available services. This requires proficiency in both verbal and written communication.

**Benefits of working with us**:

- Weekly Pay and Uncapped Commission
- Hybrid office with remote flexibility
- $60k plus first year average income
- Bonuses
- Residual Income
- Exceptional commission rates
- Trip Incentives and other benefits
- Full Training

**What are we looking for from you?**
- Strong communication and interpersonal skills
- A positive attitude and results-oriented work ethic
- An ability to self-monitor progress on project goals and employ corrective actions as necessary
- Demonstrated problem-solving skills
- Results-oriented work ethic
- Able to work both independently and within a team environment

**Job Requirements**:

- Help customers using zoom, facetime, over the phone or in person
- Serve as a customer service professional inputting order information, pricing, product information and catalog requests
- Ensure delivery of excellent customer service through timely, accurate and professional communication
- Work alongside executive staff members to streamline efforts
- Learn our ERP system

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Language training provided
- On-site childcare
- Vision care
- Wellness program
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Morning shift
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay

**Education**:

- Secondary School (preferred)

Work Location: In person

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