National Training Manager

**Lead Training Excellence Across Canada with Booster Juice**

Are you a strategic training leader passionate about developing people and driving operational excellence? Do you thrive on building comprehensive training programs that empower franchise partners and teams to succeed? If so, we want to meet you

Booster Juice is Canada’s original juice and smoothie bar—and a trailblazer in the health and wellness space for over two decades. With a coast-to-coast presence and a passionate customer base, we’re more than a smoothie shop and juice company—we’re a lifestyle brand built on bold flavour, quality ingredients, and vibrant energy. As we continue to grow and evolve, we’re looking for a **National Training Manager** who's excited about creating impactful learning experiences, fostering growth across our franchise network, and ensuring consistent operational standards.

This **full-time, permanent, in-person,** role is based at our **corporate office in Edmonton, AB**, with travel opportunities across Canada and internationally.

**The Opportunity**:
As our National Training Manager, you'll lead the strategic development and delivery of comprehensive training programs across our entire organization. You'll design learning experiences, manage training operations, and ensure our teams have the knowledge and skills they need to deliver exceptional guest experiences.

**Key Responsibilities**:

- Design and execute a national training strategy that supports organizational growth, people development, and franchise operational success
- Lead comprehensive onboarding programs for new Franchise Partners, Franchise Business Consultants, and Store Management teams
- Develop and maintain all training content including SOPs, digital modules, videos, manuals, and reference materials
- Conduct specialized field support training for non-traditional store formats and unique operational requirements
- Hold monthly training webinars for FBCs and FPs on approved topics and deliver in-person training classes as directed
- Coordinate training support for new store openings, including on-site training and system implementation
- Ensure compliance with brand, food safety, labor, and health and safety regulations across all training programs
- Maintain accurate, auditable training records for corporate staff and franchise partners
- Collaborate cross-functionally with Operations, Marketing, People & Culture, and other departments to align training initiatives
- Support seamless implementation of Limited Time Offers, R&D initiatives, and IT projects through integrated training
- Conduct field visits to validate training implementation and ensure consistent adherence to standards
- Define KPIs and use data-driven insights to evaluate training effectiveness and drive continuous improvement

**What You Bring to the Table**:

- Bachelor's degree in Human Resources, Education, Business Administration, or related field (or equivalent experience)
- 5-7 years of experience in a training and development leadership role, ideally within restaurant QSR franchise, retail, or multi-unit environments
- Strong facilitation, coaching, and instructional design skills across in-person and virtual formats
- Deep understanding of compliance training, learning technologies, and adult learning principles
- Proficiency with Learning Management Systems (UKG, SAP SuccessFactors, etc.) and Microsoft Office Suite
- Experience with video and digital editing software (Descript, VEED, etc.)
- Willingness and ability to travel within Canada and internationally as required
- Bilingual (English/French) capabilities are a strong asset

**What Sets You Apart**:

- You're a strategic thinker with exceptional relationship-building skills who can collaborate effectively across all levels
- Strong facilitation and presentation abilities with a natural talent for engaging diverse audiences
- Results-oriented mindset with analytical thinking skills and project management expertise
- Adaptable leader who thrives in fast-paced environments while managing multiple priorities
- Passionate about continuous learning and staying current with adult learning trends and best practices
- Video editing and production skills that bring training content to life

**Why Booster Juice?**:
We're not just a smoothie brand— we're a Canadian success story with an ambitious future. As our National Training Manager, you'll be instrumental in developing the people and systems that drive our success, ensuring every team member has the tools they need to excel and every franchise partner feels supported in their journey. You'll have the opportunity to shape training excellence across our growing network while traveling to support operations and see the direct impact of your work in communities across Canada.

**Ready to Blend Your Expertise with Purpose?**

Booster Juice is an equal opportunity employer, committed to building an inclusive, diverse, and empowering workplace. Accommodations for app