Spa Coordinator

**Job Title** Spa Coordinator

**Location** 1155 Resort Drive, Parksville BC V9P 2E3

**Hours of Work **Varied, Days, Evenings, Weekends & Holidays

**Position Type** Permanent Full Time

**What Tigh-Na-Mara Offers you**
- Competitive wages and health benefits.
- Training, mentorship, and advancement opportunities for long-term career development
- Complimentary use of resort gym, pool, and spa amenities midweek
- $100 Grotto Spa Gift Certificate per month to enjoy personal treatments and retail, when working 32+ hours average per week
- Team Member meal program
- A supportive and inclusive work environment
- The opportunity to work with our amazing team

**Now Hiring Full Time Spa Coordinators**

**In addition to a starting wage of $17.75, our Spa Coordinators also earn an average of $5.50 extra per hour worked in commissions and gratuities**

**Imagine Working Here**

We are a genuine and dynamic team of spa professionals dedicated to delivering guest experiences that go beyond the expected. Spa is an exciting sector of the Hospitality Industry, focused on self-care, health, relaxation, and well-being.

**Primary Duties & Responsibilities**:

- Greet guests, confirm appointment details, provide spa tours
- Book appointments and assist with retail sales
- Process payments and follow end-of-day cash-out procedures
- Light cleaning and stocking

**Education, Experience & Skill Set**:

- Excellent communication skills, both verbal and written
- Comfortable with technology, able to be trained on spa booking & payment software
- Warm, friendly, calm and caring nature
- Flexibility to work combination of weekdays, evenings, weekends and holidays
- A guest-focused attitude which contributes to memorable guest experiences
- Previous experience in a customer service based role is an asset
- Consistent and dependable

**Job Types**: Full-time, Permanent

Pay: $17.75-$25.50 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Dental care
- On-site parking
- Paid time off
- Store discount
- Vision care

Day range:

- Holidays
- Weekends as needed

Flexible Language Requirement:

- French not required

Shift:

- 8 hour shift

Application question(s):

- Do you currently live within driving distance to Tigh-Na-Mara Resort?

Licence/Certification:

- Serving It Right (preferred)

Work Location: In person