Project Manager

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Job Summary
Reporting to the Director, Advanced Research Computing, Centre for Advanced Computing (CAC), with a functional accountability (dotted line) to the Associate Director, Technology and Operations, the Project Manager (PM) plays a pivotal role as decision maker and leader of the CAC Project Management Office.

The PM is a self-motivated individual with strong communication skills who continuously strives for results and champions a strong relationship with university stakeholders and external clients, while providing project management expertise to a team of information technology professionals. The PM ensures best practices are applied throughout the systems design lifecycle by actively coordinating and executing project management deliverables, change management initiatives and activities associated with the transition to operations. The PM assumes responsibility for project outcomes, timelines, milestones, and budget and must carefully monitor all aspects of the operational objectives of the assigned projects. The PM collaborates with other PM’s within Queen’s IT services, working closely with the Office of Delivery Management, to ensure they deliver technology and/or business solutions that meet the requirements of the client and align with the University’s strategic vision.
**Job Description**:
**KEY RESPONSIBILITIES**:

- Collaborates with IT professionals and key business owners, and determines operational objectives by providing leadership and direction for successful execution of all aspects of the project. Responsible for overseeing the project schedule, timelines and milestones, carefully monitoring all aspects of the operation.
- Leads a diverse group of cross-functional project teams by using effective and efficient methods of communication to provide work direction, and technical and functional guidance to project team members. Manages project schedules and assigns work, oversees its completion and coordinates and monitors workflow of project team members, committees and others.
- Contributes to planning and coordination activities with internal and external stakeholders regarding change management and transition to operations.
- Encourages effective collaboration that mitigates team conflicts and communication problems; regularly acknowledges the team's contributions and regularly schedules project team meetings to ensure project goals are on track.
- Collaborates with others to establish and maintain policies and procedures; creates and maintains project documentation; disseminates information on a timely basis; coordinates project activities.
- Contributes to the strategic direction, resource allocation planning, operational planning and provides leadership to those resources who contribute to the projects. Provides strategic and tactical advice, as well as guidance and coaching to the project resources.
- Performs risk management to minimize project risk.
- Measures project performance using appropriate systems, techniques and tools; collects, compiles and analyzes data on the project performance to gain insight and assess project effectiveness; adjusts the project plans as needed.
- Adapts to change quickly and works with the project team to identify/overcome challenges; maintains momentum to meet milestones.
- Persuades, convinces or gains the commitment from key stakeholders by using effective influencing strategies.
- Ensures that quality assurance is conducted on all key project deliverables.
- Conducts post-implementation reviews to identify key learnings and opportunities for improvement; creates summary report of findings and recommendations to share with key stakeholders.
- Respects diversity and promotes inclusion in the workplace.
- Understands IT industry best practices, standards, and resources to ensure continuous optimization of IT delivery effectiveness.

**REQUIRED QUALIFICATIONS**:

- University degree with a concentration in business, project management, IT management, computer science or related field combined with several years of experience managing complex projects in a decentralized environment.
- Project Management Professional (PMP) or PRINCE2 certification preferred.
- Experience in leading diversified teams, combined with facilitation and conflict identification/resolutions skills.
- Excellent verbal and written communication skills including experience in writing technical documentation.
- Consideration may be given to an equivalent combination of education and experience.

**SPECIAL SKILLS**:

- Building Relationshi