Coordinator Support Services

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The **City of Thunder Bay** provides exceptional quality of life to those who live, work, and play in Thunder Bay - a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all.

The City of Thunder Bay is a place where art, culture and nature come together

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**Job Description**:
***:Under the general supervision of the Sport & Community Development Supervisor, is responsible for the overall strategic development and implementation of a service that matches economically disadvantaged children and youth with participating sport, recreation, and cultural program providers. Must work with staff, volunteers and other organizations to assist with the responsibilities of this position.

**MAJOR RESPONSIBILITIES**:

- Participates as a member of the Division’s service delivery team to carry out the goals and objectives of the Division.
- Sets goals and objectives, creates policies and procedures, and develops strategies for the effective delivery of the P.R.O. Kids Services.
- Develops, maintains and supports a strong PRO Kids Board of Directors and sub-committees; serves as an ex-officio member of each committee; seeks and builds board involvement in policy decisions, short and long-term plans, fundraising, and increasing the overall visibility of the organization.
- Recruits, screens, supervises, and evaluates part-time support staff, volunteers, and placement students working with the Service; ensures service staff and volunteer requirements are maintained.
- Participates in the administration of the Service’s annual operating budget, including assisting in the development and implementation of fundraising targets and marketing strategies.
- Manages a confidential process of service delivery; interviews and screens applicants; negotiates placements with program providers; and provides information and refers children to the activities offered by the partner organizations.
- Establishes and maintains relationships with various social service agencies and community sport, recreation and cultural organizations and utilizes those relationships to strategically advance the PRO Kids mission.
- Manages participant and donor databases, ensuring confidentiality; compiles statistical data and reports.
- Ensures effective systems to track progress and regularly evaluate program components so as to measure successes that can be effectively communicated to Board members, funders and other constituents.
- Coordinates partner and donor recognition events; administers newsletters; delivers presentations to outside agencies and groups.
- Performs such other related duties as may be assigned.

**QUALIFICATIONS**:
**Education/Experience**:

- Degree or diploma in recreation, social services, human services or social sciences; and
- Three years supervisory experience in recreation; or
- Equivalent combination of education and experience.
- Must have experience in community development, recreation, fundraising, and marketing experience and experience in and commitment to working with staff and volunteers.

**Skills/Abilities**:

- Ability to communicate effectively and concisely, both orally and in writing
- Must have excellent organizational skills
- Must be at an intermediate skill level in word processing and spreadsheet software and be proficient in database management
- Must be competent with in the meaning of the _Occupational Health and Safety Act_

**CONDITIONS OF EMPLOYMENT**:

- May be required to travel to various work locations and provide own transportation
- Must be willing to work irregular hours including evenings and weekends
- Must sign and abide by Employee Confidentiality Statement
- Must undergo a successful Criminal Record and Judicial Matters Check (CRJMC)

**General Information**:
**ONTARIO HUMAN RIGHTS CODE**: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:

- Photos
- Any certificates that have photo identification
- Driver’s licences
- Police records checks

**ACCOMMODATION**: Reasonable accommodations are available upon request for all parts of the recruitment process.

**PRIVACY**:Personal information on this form is collected under the authority o