Workplace Experience Coordinator

**Who We Are**

Recollective is the world’s leading online qualitative research platform. Over the past decade we’ve worked with some of the largest and most ambitious organizations to help them engage communities to better understand stakeholder behaviours and gain valuable and actionable customer insights.

With an award-winning suite of powerful research functionalities supported by highly skilled in-house research and service professionals, Recollective makes it easy for our customers to conduct their online research. Whether as a fully customizable DIY solution or implemented with the support of our growing network of global service partners, Recollective is in use at thousands of organizations around the world.

Find out more about us and our story here

**Scope of the Role**

As a Workplace Experience Coordinator, no two days will look the same This indispensable role keeps our downtown Ottawa office running smoothly. You will welcome employees and visitors to Recollective with a smile, make office supplies appear by magic, arrange to have our squeaky door fixed before we knew it was broken, prevent ‘hangry’ employees by stocking our cupboards with complimentary snacks and drinks. You will keep our facilities looking beautiful and safe, you will coordinate flexible office space for our amazing teams, you will lead the organization of meetings, events & conferences, social gatherings, holiday parties and so much more. You will be recognized as someone who knows the answer, gets stuff done and a team member we can’t live without

You do not want to miss this chance to be a part of a rapidly growing, highly profitable software company with an outstanding people culture

**Role Responsibilities**
- Greets employees, clients and visitors making an unforgettable first impression
- Provides general office administration, including physical mail collection and distribution, courier and delivery management, managing office supplies, and answering phone calls
- General upkeep and presentation of the physical workplace including managing our relationship with a range of contractors including facility management, HVAC, commercial cleaning, artwork rental, plant care services, etc.
- Send meeting invitations, organize meeting facilities (internal and external) and arrange for catering, when required
- Stock our kitchen with beverages and snacks
- As the corporate travel coordinator, makes business travel arrangements for Recollective employees and visitors
- Maintain the cleanliness and presentation of kitchen, conference rooms, workspaces and office in general
- Coordinate spacing requirements and logistics for new hires
- Plan special functions and events, both on and off site, in accordance with our Company Sponsored Events Protocol. This may include vendor management, scheduling appointments, travel arrangements, etc.
- Act as the Recollective designate at company-sponsored events to help ensure a safe, respectful and inclusive experience for all
- Spearhead our Health & Safety committee and initiatives and act as a Fire Warden
- Provide administrative support, as required, which may include, preparing correspondence, presentations, reports, meeting agendas and minutes, scheduling/managing travel, calendar management, etc.
- Devise ways to continuously improve office operations
- Assist with special projects, as required

**Required Skills and Experience**
- Experience coordinating international, corporate travel will be considered an asset
- Superb attention to detail and organizational skills
- Superior time management skills with a demonstrated ability to multi-task and prioritize competing demands in the workplace
- Experience using Microsoft Office and Google Sheets is an asset
- The ability to confidently and effectively work with Directors and the Executive team

**Location**

Take a 3D tour of our beautiful, new head office in downtown Ottawa (World Exchange Plaza).
- _________

What We Can Offer You

When you join Recollective, you become part of a friendly, welcoming culture that we are particularly proud of. Choose to build your career with us at Recollective and here’s what you can expect
- We communicate constantly, openly and honestly; our CEO hosts company-wide meetings twice per week and candidly shares important business updates
- We do what’s right for our customers and then some so they come back and bring friends
- We have fun doing serious work
- We seek new ways to grow the company and each other
- We embrace flexibility, fairness and equality
- We learn and get better from every experience
- Competitive compensation
- Superior health benefits (Health, dental, vision etc.)
- RRSP matching and much more.
- ________

We want to be sure that everyone is able to participate fully and equally in our selection process. If you are selected for an interview, please let us know if you require any special accommodation.