Technical Writer

2 days ago

Edmonton, Canada LawDepot Full time

**Company Profile**:
**Position Overview**:
**Primary Responsibilities**:

- Gather and analyze quantitative and qualitative data using internal reports to determine trends, discover unmet user needs, and recommend improvements to our web products

- Conduct keyword research, competitor analysis, and user testing to find opportunities for product differentiation and inform project plans

- Collaborate with other team members to validate new products and elements that enhance the user experience

- Research and propose user acquisition strategies to expand reach and drive growth

- Identify checkout flow improvements and monetization opportunities to increase revenue

- Create complex plans that champion new products and impactful features based on research findings

- Co-ordinate with Research, Design, Legal, and other teams to have new products and features developed according to plan

- Distill each project’s value, scope, risks and outcomes into actionable insights

- Communicate clearly and regularly with internal stakeholders using both verbal and written communication

- Follow usability best practices when proposing new products and features

- Continually develop skills by researching UX optimization and digital marketing best practices

**Knowledge and Skill Requirements**:

- Post-secondary education in Marketing, Communications, Business, Library Science, Law, or other relevant fields

- Experience planning, leading and executing projects that involve multiple teams or areas

- Ability to communicate complicated information in a succinct way that users and internal stakeholders can understand

- Entrepreneurial mindset with the ability to navigate setbacks and find workarounds when needed

- Ability to suggest new ideas and identify high-value products and features

- Understanding of conversion optimization, consumer psychology, and online marketing

- Self-driven with the ability to work both independently and as part of a team

- Ability to understand the purpose of various types of technology

- Knowledge of UX/UI best practices would be an asset

- Knowledge of business and marketing best practices would be an asset

- Bilingual in French, German or Spanish would be an asset

**Why You Should Join the LawDepot Team**:

- Excellent total compensation package

- Comprehensive health and dental benefits, plus an additional Health Care Spending Account

- Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)

- Three weeks paid vacation, plus bonus personal days

- Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets

- Company share plan

- Free catered lunches for the entire office

- Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)

- Casual work environment

- Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)

- Free and easily accessible parking

- Southgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes away

- Hybrid working arrangements for balance between getting work done at home and engaging with others in the office

**How to Apply**:
We thank all applicants; however, only those selected for an interview will be contacted.

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