Service - Parts & Service Advisor

2 days ago

Surrey, Canada The Jim Pattison Auto Group Full time

The Jim Pattison Auto Group has 28 locations and 16 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share.

The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required experience and interest to apply.

Jim Pattison Hyundai Surrey has an opportunity for a full-time Parts & Service Advisor to join our team

**Job Summary**:
Reporting to the Parts & Service Manager, you will act as the dealership’s front-line customer relations and service sales representative. As a Service Advisor, you will be responsible for handling customer service requests and concerns, meeting predetermined service and parts sales objectives, and performing designated administrative duties accurately. Our dynamic dealership is looking for an energetic, dynamic, and results-oriented individual who strives to achieve excellence in customer satisfaction.

**Requirements**:

- Excellent interpersonal skills.
- Promptly meet and greet parts and service customers in a friendly and courteous manner.
- Listen to customers’ reasons for requesting certain parts and accessories.
- Offer appropriate parts or accessories to satisfy customer requirements.
- Provide accurate quotes for all parts labour or accessories recommended.
- Answer incoming telephone calls promptly and courteously.
- Ensure all parts are inspected upon arrival and any damages noted.
- Process returns regularly based on the required guidelines.
- Efficiently provide parts to technicians for vehicle repair and maintenance.
- Contact potential new wholesale customers and ask for business.
- Ensure inventory is accurately maintained.
- Good organization skills.
- Ability to multitask.
- High school diploma or equivalent required.

**Experience**:

- Experience with ordering, tracking and stocking required.
- Forward-facing customer service experience or sales experience.
- Automotive service and parts experience is an asset.
- High school diploma or equivalent required.

**Technical Skills**:

- Experience with DMS software such as CDK is an asset.
- Proficient in Microsoft Office Suite.
- Excellent organizational and realistic time management skills.
- Ability to work well in a team and on own initiative.
- Ability to work in a fast-paced environment with ease.

We thank all applicants; only those selected for an interview will be contacted.

  • Service - Parts & Service Advisor

    2 weeks ago

    Surrey, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required...

  • Service - Parts Advisor

    2 days ago

    Surrey, Canada The Jim Pattison Auto Group Full time

    We have a great career opportunity for you to join Jim Pattison Volkswagen Surrey as a Parts and Service Advisor! If you are a personable, thoughtful and tech-savvy individual who strives to achieve excellence in customer satisfaction, this position is for you! Why join us - Competitive compensation plans. - Unlimited opportunities for growth and...

  • Service - Parts Advisor

    1 week ago

    Surrey, Canada The Jim Pattison Auto Group Full time

    We have a great career opportunity for you to join Jim Pattison Volkswagen Surrey as a Parts Advisor! If you are a personable, thoughtful and tech-savvy individual who strives to achieve excellence in customer satisfaction, this position is for you! Why join us - Competitive compensation plans. - Unlimited opportunities for growth and development. -...

  • Automotive Service Advisor

    3 days ago

    Surrey, Canada OK TIRE & AUTO SERVICE Full time

    **Overview** **Duties**: - Greet customers and assist them with their automotive service needs - Listen to customer concerns and accurately document issues - Communicate service recommendations to customers based on technician diagnostics - Schedule service appointments and follow up with customers on the status of their vehicles - Provide estimates for...

  • Parts/service Advisor

    3 days ago

    Surrey, Canada Top Lift Enterprises Full time

    **To fill a vacancy, Top lift Enterprises Surrey is currently seeking a detail oriented, dynamic, and motivated individual to join our Parts and Service team!** **WHAT WE REQUIRE**: The duties and functions of this position will include, but are not limited to: - Branch shipping and receiving duties. - Stocking & organizing parts. - Coordinate...

  • Service Advisor

    1 week ago

    Surrey, Canada Murray Hyundai White Rock Full time

    **Job description** Job Title: Service Advisor Company: White Rock Hyundai Location: White Rock, British Columbia, Canada Are you passionate about delivering exceptional customer service? White Rock Hyundai, one of the leading Hyundai dealerships in the area, is seeking a dynamic and customer-focused Service Advisor to join our team. If you have a genuine...

  • Service Advisor

    5 days ago

    Surrey, Canada Titanium Ford Full time

    **Titanium Ford** is looking for a **Service Advisor**. Dealership experience (especially Ford) is preferred. We are committed to Service Excellence and the Service Advisor is the face of our store. We are looking for someone who is organized, knowledgeable and professional. Your duties will be to prepare work orders, complete estimates, provide constant...

  • Service Advisor

    3 days ago

    Surrey, Canada Williams Machinery Full time

    Are you ready to join a team recognized as a Platinum Certified Canada’s Best Managed Company and one of BC’s Top Employers? As part of Wesgroup Equipment, a trusted leader for over 100 years, Williams Machinery has been selling, renting, and servicing equipment across British Columbia, while providing essential safety training for effective machinery...

  • Service Advisor

    3 days ago

    Surrey, Canada Williams Machinery Full time

    Are you ready to join a team recognized as a Platinum Certified Canada’s Best Managed Company and one of BC’s Top Employers? As part of Wesgroup Equipment, a trusted leader for over 100 years, Williams Machinery has been selling, renting, and servicing equipment across British Columbia, while providing essential safety training for effective machinery...

  • Service Advisor

    1 week ago

    Surrey, Canada Williams Machinery Full time

    Are you ready to join a team recognized as a Platinum Certified Canada’s Best Managed Company and one of BC’s Top Employers? As part of Wesgroup Equipment, a trusted leader for over 100 years, Williams Machinery has been selling, renting, and servicing equipment across British Columbia, while providing essential safety training for effective machinery...