In-school Technician

Responsibilities Support the vision, philosophy and procedures of the school; Provide technical support for the technology in the school; Provide customer service to students and staff illustrated through well-developed organizational, and soft skills (interpersonal and communication); End-user account and device support as required through defined work processes and procedures; Design and supervise schedules to make equipment and materials available (may include lab bookings); Perform preventative maintenance and trouble shooting for media and computer equipment, including daily use of Chromebooks; Ensure that software is installed and functions properly on network and stand alone computers upon IT Services approval; Ensure the day-to-day set up of media equipment and make arrangements for after hours functions; Maintain a local inventory (asset, date of purchase and warranty tracking) and security control for media and computer equipment to include and track all site based purchases and 1:1 mobile devices; Order, receive and return instructional materials borrowed from IT Services and from outside sources (e.g. central loan materials); Work collaboratively with staff to support student learning (e.g. by assisting in the development and management of software collections, by assisting the staff with the acquisition, set-up and troubleshooting of technology, etc.); Work collaboratively with the schools administrator, digital learning and CATC committee related to technical responsibilities; Liaise with other areas of IT Services; Work co-operatively as a member of the school and ITS team to fulfill their mandate and goals; and Other duties as assigned. Qualifications Hold a minimum a two-year community college diploma.