Facilities Maintenance Manager

**Location**: Toronto, Ontario, Canada

**Category**: Store Oper/Support

**Job Opened**: January 22nd, 2025

**Education**:
**Job Number**: R-112068

**Job Type**: Regular

**Remote**: No

**Address**:
176 Yonge Street
** Lead a Brilliant Career.**

Bring your authentic self to work every day, and help our customers express themselves, style their home, and live their life in a way that reflects who they truly are.

As a brand, we celebrate the differences that make each and every one of us unique because we believe that people shouldn't fit archetypes.

So why should your career be anything less than extraordinary?

**What’s in it for you?**
- A people-focused culture of belonging where Reconciliation & Inclusion are integral to what we do
- Employee Resource Groups that offer a unique opportunity to connect with diverse colleagues
- Leadership coaching and development opportunities at all levels
- Benefits package inclusive of parental leave top-up, retirement savings, “Living Well” Program, and more
- A generous Associate discount of up to 40% off of top brands

**What To Expect**:
Reporting to the Regional Facilities Manager and will provide technical and operational support to the retail property. Duties will include, overseeing troubleshooting, minor repairs, preventative maintenance, regular inspections, and ensuring the smooth operation of the heating and cooling systems.

The Facilities Maintenance Building Manager has overall responsibility for maintaining and servicing work and general facilities care. This position supports all, including implementing corrective, preventive, and predictive maintenance practices on all facility's equipment and infrastructure. This role is critical to ensuring uninterrupted service of all operations and maintaining a safe, comfortable working environment for all employees.

**Who You Are**:

- In-depth project management expertise (planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives)
- Ability to communicate effectively; can be both direct as well as diplomatic in approach and can gain trust quickly
- Ability to build teams and bring others together when needed. Builds morale and spirit in their teams. Creates a sense of community in the team and is also capable of leading through results
- Has an eye for detail, and often goes above and beyond your goals to meet and exceed deadlines. A top performer who influences other team members and welcomes & overcomes challenging situations

**You Also Have**:

- Post-secondary education in Building Science, Engineering, or Architecture or equivalent combination of education and work experience in building operations.
- 10 years experience in a retail environment and exposure to rooftop units, proficiency with BAS, and familiarity with different HVAC systems.
- 10 years experience in facilities management including at least 10 years, managing building operations.
- 10 years of management experience with proven results of increased efficiency with a demonstrated record of creating/ maintaining effective staff development.
- High level of knowledge of building operation, structure, engineering system, architectural features, equipment function, building codes, and regulations for public buildings.
- Advanced knowledge of generally accepted facilities management principles and practice.

**As The Facilities Manager, You Will**:

- Conduct employee performance reviews and establish team objectives. Supervise, plan, and organize Facilities Team Member's activities in support of general facilities repair, service, and groundskeeping.
- Manage the building maintenance operations for the assigned area
- Addresses current and future needs of all buildings within the assigned areas through regular inspections of all buildings within the assigned area.
- Identify, prioritize, and recommend all required new projects, equipment replacement, or preventative maintenance work on a proactive basis, to ensure uninterrupted service.
- Define the scope of work of both major and minor facility maintenance and repair projects, source vendors, coordinate, schedule, monitor, and complete projects on schedule and on budget. Approves the purchase of materials, equipment, and contracted services to complete repairs within approved budget levels.
- Evaluate service trends in light of customer expectations and make required changes. Collect statistical data, analyze and prepare reports to facilitate planning, budgeting, scheduling, and implementation of new initiatives from a building operation perspective that meets customer needs
- Regularly evaluate and recommend effective allocation of resources, including staff, based on the workload of the team.
- Manage the daily operations with a strong commitment to customer service.
- Respond to internal and external customer complaints, exercising customer service and good judgment, leading to effective resolution.

HBC provides equ