Director, Information and Technology

DIRECTOR, INFORMATION AND TECHNOLOGY

Reference: #2024-115

Strong. Proud. Uplifting.

At Ornge, we believe that ordinary people can do extraordinary things.

Each day, we connect communities with critical care across Ontario, Canada. In the air and by land, our teams deliver equity in emergency response, uplifting the lives of those in our care.

We are excited to onboard individuals who bring energy, enthusiasm, and professionalism to our growing group of difference-makers and life-changers.

Discover Ontario, Canada, and an exciting career with Ornge.

Position Title

Director, Information Technology
- Department/Section

Finance - Information and Technology

Employment Status

Permanent Full Time

Targeted Salary Range

$126,547-$158,184

Work Mode

Hybrid (2 Days Per Week)

Location

5310 Explorer Drive, Mississauga

Hours of Work

37.5 hours/week; Monday-Friday

Posting Open Date

December 6, 2024

Posting Close Date

January 5, 2025

Uplifting Your Career at Ornge

The **Director, Information Technology** leads organization-wide information technology (IT) and telecommunication functions, directing strategic and operational initiatives to develop and implement IT strategies, roadmaps, and capital plans aligned with business goals. Oversees IT projects and system development, ensuring efficient implementation and continuous improvement of technology services and departmental performance.

We are on the look-out for a **hands-on technical expert**, **highly collaborative**, **relationship builder** and **strategic influencer** to guide Ornge into the future of IT. Are you a **visionary leader with 10+ years **of** IT experience** as a Director or Senior Manager? **Do you have a desire to **take on a meaningful, and fulfilling career** that impacts lives**? **Join us. An opportunity to **uplift your career with Ornge** awaits.

Recruitment Timelines:

- Posting period: Friday December 6, 2024 - Sunday January 5, 2025.
- All resumes will be reviewed the week of January 6, 2025.
- Telephone interviews: January 10-17th, 2025.
- 2nd and 3rd Interviews: January 20-31, 2025 (MS Teams/In-Person)

Key Accountabilities:

- Strategic IT Planning, Lead Change and Communication.
- Technology Oversight, Risk Management and Compliance.
- Technical People Leader, Highly Collaborative and Focused on Partnership.
- Provide Financial Direction, IT Procurement, and Oversight for Division.
- Operational Excellence Through Continuous Improvement and Innovation.

**Responsibilities**:

- Assesses potential impacts of emerging technology trends to the organization.
- Leads the adoption of new technologies and systems to enhance operational effectiveness.
- Provides direction for procurement requirements and processes for IT equipment and services, and, in collaboration with the Procurement division, negotiates with IT vendors.
- Manages IT contracts and vendors, including vendor performance management and service delivery evaluation.
- Oversees IT projects from conception to completion, ensuring timeliness, within budget, and that the organization’s standards and requirements are met.
- Identifies and mitigates IT risks, ensures compliance with relevant laws, regulations, and industry standards.
- Leads security policies, data protection measures, and disaster recovery plans.
- Monitors IT performance, ensuring high reliability, availability, and service ability to meet Ornge’s 24/7 patient care operational and information management obligations.
- Inspires, leads, coaches, and develops a team of top talent creating a culture that fosters engagement, passion, and enthusiasm for the organization’s vision, mission, and values.
- Uses change management to lead and support the planning and implementation of transformation initiatives and business process reengineering.
- Serves as the primary liaison between the IT department and other business units, executive management, and external partners. Communicates IT strategies and initiatives effectively across all levels of the organization.
- Prepares and monitors the annual IT budget and long-term IT-related financial forecasts (operational and capital). Participates in Ornge operational and financial planning process.
- Identifies and implements process and technology changes to improve and address challenges in our systems and reduce non-value-added work for their team.
- Focuses on data integrity and quality to provide greater insights and timely analysis, leading to better data-driven decision making.
- Regularly reviews existing programs, processes, and practices to ensure continuous improvement, innovation, and alignment to fulfil the broader Ornge strategy.
- Defines, measures, and communicates success metrics to partners across the business.

Qualifications:

- Masters or Degree in Computer Science, Information and Technology or equivalent.
- A minimum of 10+ years as a Senior Manager/Director IT.
- Exceptional leadership skills to engage, motivate, inspire, develop,