Business Analytics Specialist

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
JLL is currently seeking an experienced Business Analytics Specialist to work with a diverse group of internal and external stakeholders at all levels of the organization. This role requires the independent judgement to plan, prioritize, and organize a varied workload. The Specialist will primarily provide strategic support to two large programs: Building Condition Assessment (BCA) program and Facility Improvement Program (FIP). This includes data management alignment, improve or customize reporting, inspection tool administration, process mapping and improvements. This is considered a hybrid role with flexibility to work remotely.

RESPONSIBILITIES
Bridge the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders.
Work with diverse set of technologies to implement new systems, or enhancing existing implementations, and ensure sound integration with surrounding components from end-to-end operational perspective.
Understand and perform Quality Assurance Building Condition Assessments and Project Justifications write ups.
Site deployment to complete BCA (if needed)
Manage and deliver on all BCA and FIP program requirementsSystem administration - user account management: inspection tool and Capital Planning tool
Data management - scrubbing, reconciliation, integration (input/output), solutioning, monthly data cadence delivery to program owners/systems
Reporting experience - Excel, SQL, data visualization tools (e.g., Power BI, Tableau) Inspection tool vendor management - invoice management, roadmap improvements, troubleshooting, technical advisor, template builder

Participate in the data committee and provide advice on data improvement and cross functional alignment with other stakeholders’ processes, tools, data hierarchies and systems.

QUALIFICATIONS
3 to 5 years of analytics experience required, or equivalent combination of education and work experience in asset management/real estate sector
Understanding of financial impact of building concerns (expense and capital planning)
Must be able to adapt and prioritize, meeting deadlines, in a fast-paced environment
Must have excellent verbal and written communication skills
Must be a critical thinker with strong organizational and analytical skills.
Must have excellent interpersonal and customer service skills
Must be detail oriented
The ability to solve complex analytical problems with cost efficient methods
Experience with advanced Excel functions (e.g., vlookup, sumif, countif, textjoin, pivot table, conditional formatting) is required
Experience with data visualization tools to build dashboards (e.g., Power BI, Tableau) is required
Experience with Power BI Service, Power Query, DAX is considered a strong asset
Experience with SQL and one of scripting languages (e.g., Python, R) is considered a strong asset
Experience in real estate industry (i.e. property/facility management, project management, corporate real estate, building inspections etc.) is an asset
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.