Sales Support Specialist

1 week ago

Thorold, Canada Norgen Biotek Corp. Full time

**Job description**

Are you a motivated and results-driven individual with a passion for sales and the life sciences industry? Norgen Biotek, a leading global provider of innovative solutions in the field of life sciences, is seeking dynamic Sales Personnel to join our growing team. As a Sales Support Specialist at Norgen Biotek, you will play a crucial role in driving business growth and establishing strong customer relationships.

*Please note: pay will be commensurate with experience*

**Responsibilities**:

- Conduct market research to identify potential customers and target markets within the life sciences industry.
- Collaborate closely with the sales team to develop and execute strategic sales plans to meet and exceed targets
- Build and maintain a strong sales pipeline by accurately tracking activities, opportunities, and customer interactions in CRM systems.
- Stay updated on industry trends, competitor activities, and product knowledge to effectively position Norgen Biotek's offerings.
- Provide exceptional customer service and support, ensuring customer satisfaction throughout the sales process.
- Handling administrative tasks such as generating quotes and processing orders
- Additional tasks as directed by the supervisor or manager

**Qualifications**:

- An undergraduate degree or college diploma is required in either the business field or life science field (Molecular Biology, Biotechnology, Biochemistry, Genetics, etc.) is **required** for this role.
- 6 months to 1 year of relevant experience (customer service/sales) is required.
- Familiarity with Google Suite, Microsoft Office, and CRM tools would be an asset
- Strong written and oral communication
- Willingness to learn
- Ability to adapt to changing environment
- Excellent interpersonal skills
- Ability to engage and build relationships with customers
- Detail-oriented and able to stay focused for extended periods

We thank all applicants for their interest, but only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

Pay: From $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Sales: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person

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