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Associate Director of Employment and Community
3 weeks ago
Job Description**Role Summary**:
The Associate Director of Employment and Community Programs provides strategic leadership to expand and enhance the YWCA’s program portfolio. This role focuses on developing innovative revenue streams, such as fee-for-service programming, and overseeing initiatives that include but are not limited to, supporting self-identified women, gender-diverse individuals, single mothers, and survivors of violence. The position is key to ensuring programs meet evolving community needs while fostering impactful partnerships and sustainable growth.
**Key Responsibilities**:
**Program Expansion & Fee-for-Service Development (70%)**
- Lead the development and expansion of community-based programs, in collaboration with the VP of Employment and Community Programs and supported by the VP of Social Enterprises.
- Identify community needs and emerging market opportunities to design innovative fee-based programs that align with the YWCA’s mission and generate new revenue sources.
- Develop financial models for fee-for-service programs in partnership with the finance team, ensuring sustainability and scalability.
- Write proposals, collaborate with fundraising teams, and actively seek new revenue opportunities through partnerships and external contracts.
- Establish systems and processes to track and measure the success of fee-for-service programs, ensuring operational success and quality of service.
- Work with key contributors to develop and implement strategic initiatives to sustain and grow programs.
**Leadership & Program Oversight (30%)**
- Oversee a portfolio of high-quality employment and community programs, ensuring alignment with organizational goals and participants’ needs.
- Provide strategic direction, coaching, and mentorship to program managers, ensuring staff development and program excellence.
- Champion a collaborative, inclusive, and high-performance culture, encouraging cross-functional cooperation and creative problem-solving.
- Develop, implement, and manage program budgets, ensuring financial deliverables are met and resources are efficiently allocated.
- Support and manage human resources including recruitment, development, and staff supervision.
- Advocate for diversity, inclusion, equity, accessibility, and Indigenous perspectives in programming and organizational practices.
**Key Duties and Responsibilities**:
- Program and Revenue Development: Identify and implement opportunities for new fee-for-service programs and initiatives that address the needs of the community while generating self-sustaining income.
- Strategic Planning and Financial Management: Collaborate with senior leadership to develop revenue models, operational plans, and key performance indicators for fee-based programs.
- Community Outreach and Engagement: Establish and maintain strong relationships with businesses, government agencies, funders, and community partners to build the visibility of programs and secure funding.
- Staff Leadership and Development: Provide leadership in the areas of professional development, team building, and capacity building for all program staff, while ensuring high standards of client care and program impact.
- Risk and Compliance Management: Ensure compliance with health and safety regulations and maintain a commitment to risk management protocols in all programming.
**Qualifications**:
- Education and Experience: Bachelor's degree in a relevant field (Master's an asset) with at least 5 years of leadership experience, or an equivalent combination of education and lived experience, particularly in working with self-identified women, gender-diverse individuals, and marginalized populations.
- Leadership Skills: Strong ability to lead teams with strategic vision, foster a collaborative work environment, and support staff through mentorship and professional growth.
- Program Development: Proven experience in developing new programs, particularly fee-for-service models, with a focus on sustainable revenue generation and long-term growth.
- Financial Acumen: Demonstrated expertise in financial management, including budgeting, financial forecasting, and fee-for-service revenue models.
- Commitments: A deep commitment to diversity, equity, inclusion, accessibility, and Indigenous perspectives, with a focus on trauma-informed practice.
- Flexibility: Willingness to adapt to changing environments, work flexible hours, and travel throughout Metro Vancouver and occasionally beyond.
**What You’ll Bring**:
- An entrepreneurial approach to program development and revenue generation.
- A strategic mindset with a proven track record in building partnerships, securing resources, and developing sustainable programs.
- Strong interpersonal skills and the ability to foster relationships with a diverse range of stakeholders.
- A commitment to creating meaningful impact in the lives of women, gender-diverse individuals, and other underserved communities.
- Requirements: Valid
