Operations Officer Ii

1 week ago

Mississauga, Canada Robertson and Company Full time

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.

Introduction: Prime Hires is seeking a skilled Operations Officer to join our client.

Contract Dates: 12 months with potential to extend or convert
Pay Rate: $25 per hour
Business Hours: Monday to Friday (Hybrid)

Job Responsibilities:

- Provide a broad range of operational support and performs general to specialized transactions and/or other processing activities for own Operations and Business Services function.
- May contribute to analysis/reporting on critical projects or special initiatives that strengthen our operating model/processes and elevate service quality.
- Execute transactions accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs).
- Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained.
- Interact with partners by responding to requests in an effective and timely manner.
- Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management).

Experience & Qualification Requirements:

- 2+ years admin/clerical experience
- Organized and Attention to Detail
- Team player time-management
- Effective communication (written and verbal)
- Tech savvy - able to quickly pick up on internal systems
- Critical thinking - able to analyze information and problem solve
- Ability to work independently and collaborate as part of a team
- Adaptable to changing work environments

**_**ALL CANDIDATES MUST COMPLETE A CRIMINAL AND CREDIT CHECK AS PART OF THE APPLICATION PROCESS**_**

**How to Apply**: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

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