T-bar Pub Server and Bartender

2 weeks ago

Pincher Creek, Canada Castle Mountain Resort Inc. Full time

**Who We Are**:
Nestled in the southwestern corner of Alberta, in the rugged and legendary Canadian Rockies, Castle is as authentic as it gets. Hard-working, hospitable, and here for the powder is what we’re all about. With less than 200 employees we’re a small, passionate team of winter enthusiasts. Here, we’re all family and you will quickly find you are right at home. If this sounds like you, then we want you to join us.

Our resort is not owned or operated by a large ski conglomerate; rather by a bunch of local skiers and riders who are passionate about steep terrain and great snow. Operational decisions are made here (head office = the basement of the day lodge) and our long-term direction is plotted by a group of passionate, volunteer directors who represent more than 200, predominately local shareholders.

**About The Position**:
We are looking for energetic and friendly servers/bartenders to join our winter staff team. This key role is responsible for providing excellent customer service and providing a fun, welcoming atmosphere in the T-Bar Pub and during special events. One of the best positions at the hill to snag first tracks as most work days start mid-morning

**What We Offer You**:

- Full mountain ski/snowboard pass
- $15.36/hr starting wage, plus tips
- Several employee discounts around the resort
- Opportunity to work in the beautiful Southern Alberta Rocky Mountains

**Core Competencies**:

- Outgoing and Friendly
- Guest Experience Focused
- Ability to Multitask
- Team Work and Communication
- Adaptability
- Accountability and Dependability
- Ethics and Integrity
- Attention To Detail

**Job Duties**:

- Facilitate a fun, friendly and welcoming atmosphere.
- Provide excellent customer service in an efficient and friendly manner.
- Serve and clear tables.
- Follow ProServe guidelines for responsible alcohol service.
- Understanding of menu items and ability to communicate same to guests
- Provide information to guests on daily specials
- Prepare check and collect payment from customers
- Handle personal float and perform cash-out.
- Help out in other areas of restaurant when needed
- Stock service as needed
- Keep service area clean and organized
- Keep behind the bar area clean and organized
- Awareness of resort activities and ability to communicate this to guests.
- Maintain stock levels for the bar.

**Requirements**:

- Must be legally entitled to work in Canada
- ProServe certification
- Ability to be friendly and welcoming with a desire to provide excellent customer service.
- Server and/or customer service experience required.
- Ability to work in a fast-paced environment.
- Experience with point of sales systems and cash handling

**Working Conditions**:

- Able to lift at least 50 lbs.
- Walking and standing for extended periods.
- Manual dexterity required.
- Weekend, Evening and Overtime as required.

**Where we are**:
Castle Mountain Resort is located at the end of Highway 774, near Pincher Creek, AB. This is a remote work location with no mobile coverage or public transit. There is a communal living Staff Accommodation building on-site for new and returning staff. More information on our location and our resort can be found at skicastle.ca

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