Customer Service and Patient Pay Support
2 weeks ago
Hospital Transfers is the leading provider of non-emergency, patient transfers for medically stable patients throughout the Lower Mainland and Fraser Valley. Using our specially equipped fleet of vehicles, our crews transfer patients via wheelchair and stretcher throughout the healthcare system.
Based in Abbotsford, our small, friendly and fast-paced office is looking to fill a Customer Service Patient Pay Support position. This position would be working on a Monday to Friday schedule, during office hours.
Job Description/Responsibilities
- managing our patient pay phone calls, accounts and billing (this is customer service focused)
- data entry
- general administrative duties
- Ensure all calls are answered quickly, efficiently and with world class customer service
- Assist other CSRs as required depending on call volumes and/or specialization
- Create, modify, record or disseminate information between callers and/or other parties using the equipment, training and/or tools provided by SNT
- Report any issues, concerns or requests to Dispatch as required
- Respond to crew questions in a timely manner
- Complete all required paperwork
- any other duties as assigned by Hospital Transfers
Skills & Qualifications Needed
- strong attention to detail
- computer and data entry skills
- strong degree of data accuracy
- strong organizational skills
- good communication skills
- the ability to work within a team environment
- call center experience is an asset
Our compensation package includes hourly wage, an annual discretionary bonus, and Group Benefits and RRSP Program eligibility.
What our patients / customers say about our crews:
- _ Professional, courteous and really genuine people is all I have met during the 15 trips with this company over the last 2-1/2 months.. From the very first encounter with with Rob driving, and taking exceptional care of me & my wife......... I am so very impressed with the number of staff - Robin, Janet and so many others, who have been with you for many years. What shines through is that they really love what they are doing each day.”_
-
Customer Service
1 day ago
Abbotsford, Canada Hire Evolution Consulting Full timeCustomer Experience Associate Start date: March 17 Location: East Hartford, CT, onsite (remote is not possible) Pay: $19 per hour, paid weekly Duration: Long-term contract, temporary to permanent Shift: 830 am - 5 pm Monday to Friday Be the first point of contact via inbound calls for clients. You will offer exceptional customer service for those who...
-
Patient Service Associate
1 day ago
Abbotsford, Canada Dr Adiel Mamut Inc Full timeWork Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 year to less than 2 years - **Tasks**: - Supply and empty bed pans - Take patients' blood pressure, temperature and pulse - Weigh, lift, turn and...
-
Customer Service Representative
1 day ago
Abbotsford, Canada Hudson Service Group Full timeWe are an established but growing Plumbing + HVAC company located in Abbotsford. Our new ownership is looking for energetic individuals eager to join a dynamic team! In this position you will be responsible for dispatching and customer service. You will be working with technicians on a daily basis and following up with customers to confirm 100% customer...
-
Patient Transfer Driver
1 day ago
Abbotsford, Canada Hospital Transfers Full timePatient Transfer Driver - Abbotsford HELP YOUR COMMUNITY TRANSFER HOSPITAL PATIENTS Join our dedicated crews who are transferring patients for essential treatments or discharges. Drivers and Care Attendants in various areas throughout the Lower Mainland can work variable shifts with a company established for 20 years in a stable and secure industry. We...
-
Patient Service Associate
1 week ago
Abbotsford, Canada Dr Adiel Mamut Inc Full timeWork Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 year to less than 2 years **Tasks**: - Supply and empty bed pans - Take patients' blood pressure, temperature and pulse - Weigh, lift, turn and...
-
Patient Service Associate
7 days ago
Abbotsford, Canada Dr Adiel Mamut Inc Full timeWork Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 year to less than 2 years - **Tasks**: - Supply and empty bed pans - Take patients' blood pressure, temperature and pulse - Weigh, lift, turn and...
-
Patient Transfer Attendant
2 weeks ago
Abbotsford, Canada Hospital Transfers Full time**Patient Transfer Attendant Position - Abbotsford** Hospital Transfers respectfully acknowledges that we transfer patients upon the ancestral, traditional and unceded lands of the Coast Salish and Nlaka’pamux Nations. Hospital Transfers is committed to providing safe, respectful and caring service to all indigenous people, and honours the unique cultures...
-
Customer Service Support
2 weeks ago
Abbotsford, Canada TRIPLE EIGHT TRANSPORT Full time**Are you a dynamic, detail-oriented customer service focused team player?** **Do you want to be a part of a creative and engaged customer service team within a growing organization?** **Responsibilities include**: - Processes and inputs all customer orders, generates work orders and checks orders for special requests. - Schedules inbound or outbound...
-
patient service associate
2 weeks ago
Abbotsford, Canada Dr Adiel Mamut Inc Full timeOverview Languages English Education - Secondary (high) school graduation certificate Experience Will train On site Work must be completed at the physical location. There is no option to work remotely. Work setting - Urban area - Hospital/medical facility or clinic Responsibilities Tasks - Supply and empty bed pans - Take...
-
Patient Care Coordinator
7 days ago
Abbotsford, Canada MD Cosmetics Full timeWhat you are about: You are a highly motivated individual who is dynamic, has a passion for people and the industry. The Patient Experience member has an uplifting attitude, a strong sense of self and is always looking to develop and grow both personally and professionally. You have a deep caring and composed attitude that reflects in your work. You are...
