Business Operations Analyst Co-op

**All referred applicants must first be submitted through Workday by a current Loblaw Colleague.**

**Location**:
500 Lake Shore Boulevard West, Toronto, Ontario, M5V 2V9

**When you hire great people, great things can happen.**

PC Financial offers unprecedented value to Canadians through payment products. We’re a different kind of bank with a different type of team—we’re collaborative and supportive and have the freedom and responsibility to thrive. Our purpose is to make the everyday simple and better for our customers, and we strive to make every dollar worth more.

Proudly serving over 3 million customers, PC Financial continues to grow by offering payment solutions and services that reward our customers every day. As a subsidiary of Loblaws Company Inc., we share the CORE values of Care, Ownership, Respect and Excellence. We are dedicated to helping Canadians Live Life Well. Join us on our journey.

**Term Length: 4 months**
**Term Start: January 5, 2026**
**Term End: April 24, 2026**

**Why This Role is Important**:
Reporting to the Senior Manager, Business Operations, the Business Operations Analyst Co-op will be involved in a range of initiatives from day-to-day operational tasks to longer-term projects making a real impact across our portfolio of banking products. You will be responsible for supporting card management activities for all bank products, engaging with cross-functional partners to deliver critical operating activities, and participating in business case planning and implementation for longer-term bank initiatives. This role offers an outstanding opportunity to join a fast-paced, purposeful, and agile business team at a dynamic Canadian digital bank.

**What You’ll Do**:

- Identify product/operational requirements (business and technical) to support business case planning and discovery phases of business case creation
- Support improvements of operational procedures enabling Bank-wide accountabilities
- Support inventory management of banking cards and collateral
- Develop and maintain accurate up to date process documentation
- Hone financial and business analysis skills by supporting analyses of Payment Processing Operations OPEX drivers and other expense categories as needed
- Analyze research and internal data to gain an understanding of customer insights, evaluate the competitive landscape and identify efficiency opportunities

**What You Bring**:

- Currently enrolled in a post-secondary program or pursuing a Master of Business Administration (MBA)
- Proficiency in Excel, PowerPoint is a must
- Excellent critical thinking, problem-solving
- skills, and outstanding analytical skills
- Demonstrated strong ability collaborating as a member of a team and a passion for learning
- Ability to excel under pressure and under tight deadlines, with attention to detail, a sense of personal ownership, accountability, and with a flair for credible data
- Ability to take on sophisticated, ambiguous problems and effectively communicate your solutions with reasonable (stated) assumptions and frame it as a story
- Ability to prioritize and independently complete assigned tasks
- Ability to communicate information in creative, concise, and easy-to-understand ways to cross-functional stakeholders
- Strong interpersonal and communication skills, both written and verbal
- Ideally has previous experience in product or operations management (either from previous summer or co-op placements, case studies, or other project work in school) considered an asset

**Number of Openings**:
1
- PC Financial recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our _organization. Accommodation_ is available upon request for applicants and colleagues with disabilities._

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.

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