Patient Co-ordinator

7 hours ago

Hamilton, Canada Precision Physiotherapy Full time

**Location**: Hamilton Area

**Employment Type**: Partime, Fulltime

At Precision Physiotherapy, we’re not just redefining physiotherapy; we’re setting a new standard of care. Founded with a clear vision to revolutionize the patient experience, we’re committed to leading the way in clinical excellence, driven by cutting-edge technology and evidence-based practices. Our holistic approach combines hard work with innovative techniques to deliver unrivaled service to our clients. As industry and community leaders, we’re committed to rewarding the trust of our past, present, and future clients with exceptional care built upon our core values.

At Precision Physiotherapy, we walk the talk of our company Core Values**:We do it for the team, We go above and beyond, Honest & Respectfulness, When we say it, we do it. (Responsibility & Accountability)**

We’re looking for a detail-oriented and friendly _Patient Coordinator_ to be the first point of contact for our patients. You’ll help manage the flow of appointments and ensure smooth daily operations.

Why choose Precision?
- Supportive team & positive work environment
- On-site gym
- At clinic employee discount
- Paid vacation days.
- Ongoing training and mentorship
- Opportunities for growth within the clinic

Your responsibilities would include:

- Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
- Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
- Coordinate scheduling of patient appointments and maintain the patient’s medical record
- Collect payment at time of service and maintain accurate insurance claims to third party funders
- Complete data entry and billing to OHIP, third party providers, WSIB & Auto Insurance
- Accounts receivable & collections.

Qualifications:

- Post secondary education in Medical Office Administration or related field considered an asset
- High degree of organizational and multi-tasking skills in a busy and fast-paced work environment
- Previous experience in a physiotherapy or private health care clinic setting is an asset
- Excellent communication (verbal and written) and interpersonal skills
- Computer savvy and data entry skills
- Ability to work independent with minimum supervision

**Job Types**: Full-time, Part-time

Pay: $18.00-$21.00 per hour

**Benefits**:

- Company events
- On-site parking
- Store discount

Ability to commute/relocate:

- Hamilton, ON: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Customer Service: 1 year (preferred)

Willingness to travel:

- 100% (preferred)

Work Location: In person

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