Order Entry/customer Associate

2 weeks ago


Bedford, Canada Say it with Stitches Promotional Products & More Full time

Job Summary:
As an Order Entry/Customer Associate at our embroidery service company, you will play a key role in ensuring smooth order processing, exceptional customer interactions, and efficient coordination between clients and our production team.

**Responsibilities**:
Verify order details, including design specifications, thread colors, garment types, and deadlines.

Coordinate with the production team to confirm order feasibility and timelines.

Assist clients with order modifications, tracking, and issue resolution.

Provide product/service information, pricing, and turnaround times.

Collaborate with sales and production teams to ensure seamless operations.

Qualifications:
High school diploma or equivalent.

Excellent communication skills, both written and verbal, to interact with customers and internal teams.

Strong attention to detail and accuracy in data entry and order processing.

Ability to multitask and prioritize under deadlines.

**Job Types**: Full-time, Part-time

Pay: $22.43-$26.39 per hour

Expected hours: 20 per week

Additional pay:

- Bonus pay
- Commission pay
- Overtime pay
- Tips

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift

Work Location: Remote



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