Pen Center Security Guard Team Lead

1 week ago

St Catharines, Canada VP Protection Full time

**About The Pen Centre**

The Pen Centre was built in 1957 as the Niagara Peninsula Centre, a single-level, outside strip mall. It has over one million square feet of floor space and features over 180 stores, a major department store, a supermarket, Landmark Cinemas and much more.

**Position overview**:
**We are seeking a highly motivated and experienced individual to join our team as a security guard team lead at Pen center. As a team lead, you'll be responsible for the safety and security of our patrons, staff and property. This is a leadership position that required strong organizational skills, excellent communication and the ability to lead a team of security guards effectively.**

**Mandatory pre-requisite**
- High School diploma or equivalent.
- 1+ years of security experience in a mall setting or in a team lead role.
- G drivers license (parking patrols are conducted with company vehicle).
- Valid security guard license issued by the Ontario Ministry of Community and Correctional Services.
- Valid First Aid and CPR certificate.
- MUST have full available to work a permanent rotational schedule - morning and afternoon and holidays.

**Job qualifications**
- Proven experience in a security leadership role, preferably in retail or similar environment.
- Strong leadership and interpersonal skills with the ability to effectively manage a team.
- Ability to make quick decisions under pressure and handle stressful situations calmly.
- Comprehensive knowledge of common security policies and various related rules and regulations.
- Experience with access control systems and alarm monitoring procedures.
- Proven conflict resolution, problem solving, decision making, situational assessment and communication skills.
- Must be able to walk, run, stand for extended periods of time, in addition to climbing stairs.
- Knowledge of radio usage (10-codes and etiquette)

**JOB RESPONSIBILITIES**:

- Act as an exemplar of security by understanding the procedures and have proven excellent work ethics.
- Lead, supervise, and train a team of security guards to ensure a high level of professionalism and efficiency.
- Conduct regular patrols to monitor and maintain a secure environment throughout the Pen center premises.
- Regularly Patrolling indoors and outdoors.
- Ability to prioritize and execute tasks.
- Conduct regular inspections of the serviceability of firefighting and other site equipment.
- Collaborate with management and other departments to address security concerns and provide solutions.

We offer competitive pay, comprehensive benefits package, including medical, dental, and vision.

**Job Types**: Full-time, Permanent

Pay: $19.76-$20.16 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- On call
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Security or supervisor: 1 year (required)

Licence/Certification:

- G Driving Licence (required)
- security license (required)

Work Location: In person

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