Data Maintenance and Operations Support

**Department: Operations**

**Location: Head Office**

Sunterra Retail office team members work daily to support the busy operations in our stores. Our teams work in a fast-paced environment and need to quickly adapt to change as needed for the business. The role requires several Operations related activities and projects within the Sunterra retail Group, including, but not limited to, data maintenance and analytical work; administration work to include tasks as filing, internal and external coordination, research, etc.; handing communication between stores and Head office, providing support to the Operations team. Team members need a keen understanding of how the various business systems and processes work together and the ability to utilize and analyze our technical tools. Professionalism, the ability to multi-task, strong teamwork skills and passion for food and service are requirements

**Duties and Responsibilities**:

- Work closely with our Operations and Market teams and provide the best support possible.
- Ensure that all data entered in the computer systems is loyal to the source, accurate and well written.
- Continuous communication and coordination with the Culinary Development Chef to follow all the recipe standards set by Sunterra Market and the Canadian Food Inspection Agency.
- Data entry and updating any other new technology platform or database that Sunterra decides to develop and /or incorporate to improve the performance of the organization in any of the departments.

**Responsibilities include but are not limited to**: **Source ingredients specifications from Purchasing department**
- Entering specifications data in Access database
- Ensuring the specifications are accurate
- Updating the specifications whenever changes occur
- Communicating the changes to all relevant departments and keeping track of the changesRecipe and Nutritional data maintenance:

- Entering new recipes
- Updating existing recipes
- Checking yields
- Checking the costs
- Checking methods and procedures
- Interfacing recipes database with Genesis and Scale management systems
- Cross check all new data is accurate and correct
- Transmit new data to scales
- Next day ensure all new data is transmitted to all pertinent scales
- Provide support during Product recall or recall tests
- Track and provide approved and revised recipes as and when revisions occur
- Ensure old recipes are returned to the office.

**Auditing**:

- Weights and measures
- Recipe ingredient adherence by production teams
- Portion size for individual items
- Supplier ingredients specs on boxes
- Team member and manager Sign-off forms for recipe adherence
- Ingredients in recipes are accurate

**Input data and ensure accuracy of**
- Product shelf-life changes
- Serving portions
- Portion size for NFT
- Special message on labels (Storing information, heating instructions, product descriptions)

**Communications**:

- Communicate to the Leadership team on updates initiatives and implementations monthly
- Attending Rollouts and implementing updates (tests, documentations, etc)
- Meetings with CFIA, Genesis, Bizerba, eplum.

**Qualifications**:

- Strong organizational and administrative skills.
- Ability to adapt and learn new software skills.
- Strong Microsoft Office skills (Excel, Access, Outlook)
- Strong analytical and Data maintenance skills
- Technical and project coordination skills
- Ability to analyze and implement innovative and technical solutions.
- Willingness to work as a part of a team, across a variety of initiatives
- Ability to work efficiently and accurately is a must
- Self Starter with the ability to manage multiple priorities and initiatives at the same time.
- Just like finishing a hard day's work on the farm, working at Sunterra will provide you with a sense of ownership, pride and the satisfaction of a job well done. You'll feel a sense of belonging when you join our growing Sunterra family as well as a sense of fulfillment as Full time and part-time Team Members will receive a discount of 50% off selected prepared foods when enjoyed in-store (these items vary by location)._
- The seeds of Sunterra took root on the Price family farm fifty years ago, in Acme, AB. With gratitude for land that has been in their family for decades, the Price family decided to name their company after the very things that helped nourish their business - the sun and the earth - and Sunterra was born._

**Benefits**:

- Discounted or free food
- Extended health care
- Store discount

Schedule:

- Monday to Friday

**Experience**:

- Data entry: 1 year (preferred)

Work Location: One location