Escape Room Game Host

1 week ago

Toronto, Canada Daydream Adventures Full time

Daydream Adventures is Toronto’s first and only art installation escape room. Gamemasters are essential to the unforgettable adventures; you will be greeting players, providing game instructions and monitoring game experiences. This role requires a strong sense of customer service, problem-solving skills, and the ability to work in a fast-paced environment.

Daydream Adventures is designed and operated by hands-on owners with years of industry experience. We are looking for team members who are self-motivated and customer oriented. Game Masters are expected to complete tasks with enthusiasm under mínimal supervision. Creative people will thrive in this work environment. Join our team to work in an escape room where you can facilitate exciting game experiences.

**Responsibilities**:

- Greet customers, answer calls and record information on booking system
- Process and record payments, maintaining accurate records
- General cleaning of bathrooms, reception and escape rooms
- Complete pre-game checks to ensure the escape rooms are functioning correctly and safely
- Start and reset games while keeping on schedule
- Monitor escape room experiences through surveillance systems, ensuring players follow the rules and providing hints as needed
- Maintain a high level of energy and engagement throughout the experience to keep players immersed
- Monitor gameplay for potential issues and quickly solve problems
- Maintain escape room props and sets, as instructed by management
- Excellent customer service experience
- Comfortable to speak to large groups
- Enthusiastic and energetic personality
- Independent and driven worker
- Ability to multi-task and manage time effectively in a fast-paced environment
- Quick learner and able to memorize puzzles/hints
- Excellent problem-solving and critical-thinking abilities to assist players
- Strong attention to detail to ensure games are functioning and safe
- Passionate about escape rooms, theater, arts and interactive entertainment
- High school diploma or equivalent (additional education in hospitality, theater, or related fields is a plus).

Must be available weekends, evenings and holidays. Able to work a minimum of 15 hours/week, with occasional opportunity to work up to 40 hours/week.

**Job Type**: Part-time

Pay: $16.55-$17.55 per hour

Expected hours: 15 - 25 per week

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay

Application question(s):

- Please briefly describe why you would be a good game master: do you have relevant experience or similar experience? How could you do this job with enthusiasm?

Work Location: In person

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