Lessons Coordinator

1 day ago

Nanaimo, Canada Long & McQuade Full time

**Department**
Music Lessons

**Hours**
Full-time permanent

**Availability Required**
Weekdays, Weeknights & Weekends

**Location**
620A Comox Road
Nanaimo, BC
- Interview, select and provide orientation for suitable teachers
- Coordinate teacher schedules and room schedules
- Promote and market the Music Lesson Centre
- Register students and enforce attendance and payment policies
- Maintain accurate student and teacher attendance records
- Confirm and administer teacher pays
- Train and supervise lesson staff
- Manage overdue or delinquent customer lesson accounts
- Resolve student and parent problems and complaints
- Develop and coordinate group programs and classes
- Schedule and plan bi-annual student recitals
- Evaluate teachers for job effectiveness and rate increases
- Liaise with store staff to promote and market Long & McQuade products and services
- Maintain studios and studio equipment
- Regularly review Lesson Centre revenue and growth projections

**Job Requirements**
- Minimum three years of instrumental music studies in school or through private lessons
- Strong knowledge of music education
- Must be able to work weekdays, weeknights and weekends
- Excellent verbal and written communication skills
- Excellent interpersonal skills
- Proven sales and customer service skills
- Basic office administration and customer account management skills
- Ability to manage people

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