Walking Tour Guide

**Tour Guide - Banff**

**Company Overview**

Toonie Tours is located in Vancouver, Victoria, Toronto and Calgary, and aims to expand its operations and activities across Canada. Toonie Tours is a fun, customer, and quality-focused tour company that welcomes and connects customers to Canada through tours and experiences. Founded in 2018 by three good friends, Toonie Tours has become a 5-star rated tour company by putting the customer first and delivering genuinely down-to-earth tours and experiences.

Toonie Tours is currently looking for Tour Guides to join our team and represent their local community in Banff, Alberta.

This position is for a freelance, contractor position and experience in a similar role is preferred. We are primarily hiring people who are available to work part-time, and often on weekends. The primary responsibility for this position is to lead a group of 10-30 customers on a highly entertaining and engaging tour of your community.

Toonie Tours embraces a performance-based compensation model to keep Tour Guides at the top of their game. We are looking for people who love Canada and know all about their communities

**Roles & Responsibilities**
- Creative - Learn, research, design, and personalize tours and stories to be authentically presented.
- Leadership - Meet, welcome, and lead tour groups of 10-32 customers.
- Customer-Service - Provide local recommendations and tips for out-of-town travelers, and customers less familiar with your community.
- Be the local Toonie Tours Expert - Represent Toonie Tours, your community, and tour guides in general to the public. You are actively involved in your community and have that wanderlust spirit.
- Working outdoors in varying weather conditions.

**Key Attributes**
- Communicative and Social - Strong verbal communication skills, ability to present and speak loudly, personable, and approachable. We are looking for fluent English-speaking Tour Leaders and welcome additional languages (French, Spanish, German) to join our offerings.
- Entertaining and Positive - Exceptional story-telling skills, capture the attention of the group, and has a great sense of humor.
- Self-driven / Self-starter / High Performer - Works well in a performance-based compensation model. Is recommendable and commands 5-star reviews.
- Flexible & Confident - Adapts well to varying circumstances as the group needs change with the always-changing outdoor environment.
- Punctual - shows up early for every tour, without fail.
- Physically fit (can manage 5 km of walking in 2.5hrs, while speaking and presenting)
- Legally authorized to work in Canada

**Job Types**: Full-time, Part-time, Seasonal, Freelance

Pay: $16.00-$40.00 per hour

Additional pay:

- Bonus pay
- Commission pay
- Tips

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- Profit sharing

Schedule:

- Every Weekend
- Holidays
- Monday to Friday

Application question(s):

- Have you been a Tour Guide before? If so, for how long? Where?
- Why do you want to work for Toonie Tours?
- Have you been a freelancer/contractor before?
- What other skills do you have that you could offer?
- Describe your community to us, what does it mean to you? What is your favorite thing about it?
- Have you taken a Free Walking Tour before? Have you ever guided one before?
- Do you understand that tips are the primary source of your compensation? Are you comfortable asking for tips and upselling?
- This position is for tour guiding in Banff, AB. How long have you lived there?

**Language**:

- Spanish (preferred)
- German (preferred)
- French (preferred)

**Location**:

- Banff, AB (required)

Work Location: In person

Application deadline: 2025-04-28
Expected start date: 2025-04-21