Tour Guide

17 hours ago

Banff, Canada Solace Mountain Tours Full time

Work Term: Seasonal
- Work Language: English
- Hours: 30 hours per week
- Education: No degree, certificate or diploma
- Experience: Will train
- **Work site environment**:

- Outdoors
- **Tasks**:

- Develop commentaries
- Drive sightseeing or tour vehicle
- Collect administration or entrance fees
- Describe points of interest, answer questions and supply information
- Resolve itinerary and other problems
- Ensure and monitor luggage transfers
- Assist clients with check-in procedures for accomodation and/or transportation
- Utilize microphones or other communication device to provide directions and other pertinent information to visitors
- Co-ordinate activities with local tour guides or leaders of performance groups
- Assist clients/guests with special needs
- Conduct guided tours of museums, gallery exhibitions and historical, heritage and other sites, answer inquiries and provide information
- Transport or escort individuals or groups on tours of cities, waterways and industrial and other establishments
- **Work conditions and physical capabilities**:

- Attention to detail
- **Personal suitability**:

- Client focus
- Excellent oral communication
- Organized
- Team player
- **Screening questions**:

- Are you authorized to work in Canada?
- Do you meet the language requirements listed in the job posting?
- **Employment terms options**:

- Early morning
- Evening
- Shift
- Morning
- Night
- On call
- **Employment terms options**:

- Day
- Weekend
- **Financial benefits**:

- Gratuities
- **Support for youths**:

- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- **Support for Indigenous people**:

- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- **Support for mature workers**:

- Applies hiring policies that discourage age discrimination
- Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
- **Supports for visible minorities**:

- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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