Support Worker

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

We have an immediate, rewarding career opportunity for a Support Worker to join our great team at Ravensview, part of Homewood Health, the national leader in mental health and addictions treatment in Canada.

**What’s in it for you?**
- Competitive compensation, comprehensive benefits and RRSP-matching program
- Free staff parking
- Onsite dining room with gourmet meals prepared by our talented Nutrition Services team
- Onsite training including nationally-recognized CARES Program, first aid and the opportunity to develop knowledge of mental health and addictions care in our Ravensview Monthly Grand Rounds Education Series
- Access to professionally-designed fitness facility, serene outdoor spaces for walking and running, and direct access to John Dean Park

As a Support Worker at Homewood Ravensview, you will be an integral part of a collaborative interdisciplinary team focused on delivering seamless services and programs to our clients and customers. You’ll participate in the provision of patient-focused treatment, rehabilitation and support for persons with mental illness and/or addiction disorders, promoting a safe and healthy environment that instills a sense of dignity and self-respect. You will also escort patients to off-site programs, appointments and other planned events.

**What you’ll be doing**:

- Provide care for patients according to the care plan, observe and report unsafe conditions and behavioral, physical, and/or cognitive changes
- Perform delegated tasks according to training and procedures
- Complete and maintain related records and documentation such as communication books and progress reports
- Respond safely to resolve crisis situations and non-judgmentally to problematic behaviour.
- Help develop and implement service plans and be a strong advocate for the patient
- Act in a manner that respects the customs, individuality, values and spiritual beliefs of the patient
- Ensure the safety of patients, staff and visitors by maintaining knowledge and adherence to infection control, emergency response and established policies and procedures
- Contribute to maintaining a clean and orderly work environment and comply with infection control practices
- Escalate medical emergencies to supervisor or emergency medical services as appropriate
- Identify and participate in the elimination of hazards in the work environment
- Complete incident / accident reports and occupational health and safety reports as required

**What we're looking for**:

- Certificate in Community Social Services
- Mental Health and Addictions Worker, a graduate of a Health Care
Assistant program, or recognized Health Care worker educational program such as Community Health Worker Program, plus two (2) years’ relevant experience
- Current First Aid/CPR Certification for Health Care Providers (Level 1 or greater)
- Knowledge of substance misuse and of problems encountered by chemically dependent individuals
- Awareness of community, social and health resources
- Basic understanding of behavior management
- Knowledge of mental health issues and treatment
- Willingness to demonstrate and assist patient with activities of daily living
- Ability to establish and maintain rapport with patients
- Strong observations skills
- Ability to deal effectively with conflict situations, manage aggressive behaviour and use non-violent crisis intervention and behavioural management techniques
- Homewood Health promotes a fair and competitive compensation model. Pay rates are tailored to reflect differences in operating environments and job requirements. Compensation is influenced by many factors including compensation principles or approach for a role or job function, organizational tenure, experience, qualifications or premium skills, external competitiveness, internal comparability, geography and work performance. The salary range for this role is $ 21.82 - $ 30.37._

Homewood Ravensview acknowledges with respect the WSÁNEĆ people on whose territory it operates and recognizes that their historical relationship with the land continues to this day.

**Why work with us**

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference