Medical Office Assistant
1 week ago
**About Regain Rehab Centre**
**Regain Rehab Centre** is a multidisciplinary clinic located in the North Brampton Medical Centre in Ontario. Its team of licensed professionals offers an integrated, evidence-based approach to managing various injuries and musculoskeletal conditions and mental health.
**Job Summary**
We are seeking a professional, organized, and compassionate **Medical Office Assistant** to join our dynamic team. You will serve as the first point of contact for patients and play a critical role in ensuring efficient clinic operations.
**Responsibilities**
- Manage and update patient records using **CRM and EMR systems** ( Jane, or TELUS preferred)
- Schedule appointments based on patient treatment plans
- Verify patient information and insurance details prior to appointments
- Submit insurance claims through **TELUS** portals (EHC, HCAI, WSIB)
- Address billing inquiries and manage payment processing
- Prepare examination rooms and maintain cleanliness of clinic spaces
- Sterilize medical equipment and restock clinical supplies
- Perform light laundry and support overall hygiene and sanitation protocols
- Send appointment reminders and coordinate patient follow-ups
- Assist with patient education, community wellness events, and clinic outreach
- Provide administrative support to clinical staff as required
- Excellent and professional communication skills.
**Requirements**:
- **Bachelor’s degree** in Healthcare Administration or related field
- Minimum **1 year of experience** as a Medical Office Assistant or in a similar healthcare role
- Strong understanding of **medical terminology** and front desk procedures
- Proficiency with **EMR systems** (experience with Jane, or TELUS is an asset)
- Skilled in Microsoft Office Suite (Word, Excel, PowerPoint)
- Excellent communication and interpersonal skills
- Highly organized and capable of multitasking in a fast-paced environment
- Maintains strict confidentiality and professionalism
**Job Type**: Part-time
Pay: $17.60-$18.50 per hour
Expected hours: 24 - 32 per week
**Benefits**:
- On-site parking
Ability to commute/relocate:
- Brampton, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Physio clinic admin: 1 year (required)
**Language**:
- Punjabi (required)
Work Location: In person
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