Tim Horton's Supervisor

5 days ago

Halifax, Canada Aramark Full time

Are you passionate about customer service? Do you want to join a company that promotes professional development with opportunities for career growth? Consider joining the celebrating SMU Dining Services team at Saint Mary’s University

We are seeking a Tim Horton's Supervisor to join the SMU Dining Services team at Saint Mary’s University Reporting to the Retail Manager, the Tim Horton's Supervisor is responsible for coordinating and overseeing the day-to-day activities of the Tim Horton's on the Saint Mary’s University campus, including the supervision of the front line team.

**Responsibilities**:

- Lead by example and demonstrates the importance of treating every team member, customer and client with respect
- Train, orients, and monitors new team members
- Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership
- Monitor staffing levels and report to manager any changes that may be required
- Monitor completion of front line product labelling, temperature logs, waste logs, and production logs
- Assist with any onsite promotions and advertising provided by Marketing Manager
- Ensure cleanliness of operation throughout service
- Monitor cash handling procedures
- Handle customer service complaints with assistance from manager with appropriate sense of urgency
- Other job duties as assigned

**Qualifications**:

- Completion of secondary school required
- 1-2 years’ experience in the food service industry as a Supervisor
- Experience working with Tim Horton's or similar franchise considered an asset
- Outstanding communication skills
- Strong with prioritization and time management
- Strong customer service skills
- Flexible; evening and weekend work may be required

Aramark offers medical and dental benefits, employee meal plan, complimentary safety shoes, up to 50% reimbursement for professional development courses and programs, scholarship opportunities for dependents of employees and other incentives

**About Aramark**:
**Our Mission**

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

**About Aramark

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