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Receptionist

2 weeks ago

Burnaby, Canada George Derby Centre Full time

**JOB SUMMARY**:
Within the context of a resident focused setting, provides reception duties for
**George Derby Centre**, updating admission, discharge and transfer system; types material utilizing word processing software; and receives and sorts mail in accordance with established procedures.

**JOB DUTIES**:

- 1. Provides reception duties for George Derby Centre by performing duties such as greeting visitors; maintaining visitor sign-in log; operating switchboard; and responding to general enquiries from residents/visitors related to the Centre in accordance with established policies and procedures.
- 2. Updates admission, discharge, and transfer (ADT) system by entering resident personal information as received; processing changes noted on daily census such as new admission, transfers to hospital, room changes, discharges or deaths; puts flag to half-mast upon Veteran’s passing; and runs standard statistical reports from ADT as required.
- 3. Actively promotes a culture of resident safety by adhering to established safety policies, standards and procedures including emergency procedures.
- 4.Gathers and enters data on new admissions by methods such as receiving resident referral and pre-admission data; entering demographic and classification data into ADT system. Creates chart number for patient chart and prints resident door label; greets new residents and notifies Nurse in Charge.
- 5.Receives, sorts and distributes resident and departmental mail by performing duties such as opening, date stamping, and distributing items to appropriate personnel; stamps and processes outgoing mail utilizing the postage meter and completes any special postal requirements i.e. special delivery and registered mail as directed.
- 6. Receives and processes lost and found articles by methods such as receiving lost items; entering information into log book; placing articles into the lost and found box; posting notices of all lost and found items in designated areas; and forwarding valuable items to Finance for safe keeping.
- 7. Types material such as general correspondence, envelopes and labels from written draft/instruction by operating word processing software; checks typed material to ensure information has been reproduced accurately.
- 8. Reports hazards, unusual occurrences, accidents and unsafe situations to immediate supervisor or designate.
- 9. Photocopies, faxes and distributes material for various departmental staff by receiving items for duplication and operating photocopying or facsimile machine.
- 10. Files various items such as invoices, reports and forms by following established filing procedures.
- 11. Monitors Wanderguard residents and assists visitors when leaving.
- 12. Performs other related duties as assigned.

**SAFETY RESPONSIBILITIES**:

- 1. Demonstrates a commitment to communicating, improving and adhering to safety policies in the work environment.
- 2. Reports all incidents and near misses. Reports are to be made in writing.
- 3. Report all concerns related to resident behaviours; even if no incident/injury occurs. Reports are to be made in writing.
- 4. Follow safe work procedures and act safely in the workplace at all times.
- 5. Actively participate in all training provided to you for your safety.

**QUALIFICATIONS**:
**Education, Training and Experience**

Grade 12 plus two years’ recent, related experience or an equivalent combination of education, training and experience.

**Skills and Abilities**
- Ability to type 50 wpm.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively
- Ability to organize work.
- Ability to operate related equipment.
- Physical ability to carry out the duties of the position.

**About George Derby Centre**:
Over 53 years of being within the City of Burnaby area, the George Derby Centre has supported the needs of the Federal Government; the Regional needs of qualified Veterans; Provincial needs for beds and services; Lower Mainland Communities; and, more recently the Fraser Health needs. The Centre has a place in history particularly of vital importance to people in need of care and supports. Through those many years the Centre provided innovative services and programs.In May 1988 the present centre opened as a 300 bed licensed intermediate care facility. George Derby Centre was accredited by Accreditation Canada for 2011-2019, establishing George Derby Centre as a facility exceeding national standards of quality in the provision of health services.