Scheduling Coordinator

7 days ago


Peterborough, Canada Nightingale Nursing Registry Full time

**"Here We Grow Again"** **Looking for 2 Full-time Scheduling Coordinators for the Home Support Office. One weekend remote on call in a 4 week rotation.** Don't drive that's ok City Bus Transportation is available 100% Premium Paid Benefits Paid Education **Reports To**: The position of Scheduling Coordinator reports directly to the Home Support Supervisor and or the Director of Operations. **Job Duties**: - All aspects of scheduling of employees to service both the CE LHIN and private client base, primarily Home Support and Personal Support Services - Monitor the HPG portal for new referrals and frequency changes - Accept new referral through the HPG Portal - Maintain accurate and timely computerized records of scheduled and completed services by clients and employee - Maintenance of client and employee computerized information profiles; databases - Matching client’s needs, requirements, geography and preferred service times with employee skill levels and availability - Maintain a delicate customer service role to both the client population and the employee - Liaison role with the CE LHIN and Case Managers - Cover vacation relief for other office employees as requested by management **Job Requirements**: - Minimum Secondary School Diploma - Scheduling software experience 1-3 years - Attention to detail - Knowledge and/or experience of In-Home Community or Support Services is an asset - Must have strong organizational skills, clerical and organizational skills - Work well in time pressured situations - Must have strong interpersonal skills and communication skills both verbal and written - Working knowledge of computers including Microsoft Windows and Microsoft Office **Competencies**: - Strong Client/Customer Focus - Professionalism - Attention to Detail - Adaptability - Commitment to Health and Safety - Communication - Compassionate - Cultural Sensitivity - Organizational - Teamwork - Time Management **Job Types**: Full-time, Permanent **Salary**: $19.00-$22.00 per hour **Benefits**: - Extended health care - RRSP match Schedule: - Monday to Friday **Experience**: - Scheduling: 1 year (preferred)



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