Branch Manager

Overview:
**Job Overview**:
At Noble, we help our customers’ businesses succeed by investing in our most important asset: our teammates

**Enjoy a rewarding career at our Etobicoke HVAC Branch as a Branch Manager We are in business to help our customers succeed**

The Branch Manager will be responsible for leading and inspiring their team to deliver on Noble’s service commitment. This includes, but is not limited to, the overall branch operations including customer satisfaction and teammate engagement, financial performance, inventory management, operational adherence to policy, growth in wallet and market share, and general maintenance and appearance of the branch. In addition, the Branch Manager must be committed to upholding our Code of Ethics and Conduct with every interaction.

**When you join Team Noble, success is in store for you too. So ask yourself: Are you Team Noble?**

**What We Offer You**:

- Internal growth opportunities
- Access to training and development programs
- Comprehensive benefits package:

- Medical & Dental coverage
- Pension and RRSP contribution opportunities
- Additional insurance coverage
- Become a part of the close-knit Noble family

**Responsibilities**:

- Leadership_
- Participate in recruitment, selection, and development of your team to drive growth within your branch’s market position
- Provide leadership and guidance to your team to deliver on Noble’s service commitment
- Engage in coaching conversations with teammates to create a culture of feedback, support, and positive influence
- Provide a fair and consistent compensation structure that strives to attract, motivate, and retain teammates
- Mentor and impart knowledge to trainees in order to support their career development
- Act with honesty and integrity, maintain a strong sense of character and humbleness, lead by example, and exemplify our Code of Ethics and Conduct
- Sales and Financial Acumen_
- Review reports and develop action plans to increase your branch’s sales performance and customer satisfaction
- Build new customer relationships, manage existing ones, and build loyalty within your market
- Direct Sales Representatives to new sales and margin opportunities
- Evaluate current metrics and communicate how they impact current profit-sharing dollars
- Prepare and present an annual forecast review
- Branch Governance & Operations_
- Ensure work is conducted in compliance with Health and Safety Policies and legislation
- Routinely inspect your workplace and your team’s work habits with a focus on improving safety standards and procedures
- Ensure your entire team abides by operational and health and safety procedures in line with Noble’s policies
- Maintain safety standards and legislative requirements for the building, fleet, and equipment
- Utilize technological software to prepare reports, presentations, input employee information, and process employee requests
- Perform other job-related duties as required to support the branch

Qualifications:
**You Must Have**:

- Completion of a University Degree or equivalent experience
- Minimum five (5) years' managerial experience with a demonstrated record of strong leadership and motivational ability
- Minimum five (5) years' experience in Plumbing/HVAC wholesale industry with established experience in sales
- Strong understanding of business acumen and technical competencies in preparing budgets, reading financial reports, and analyzing data
- Knowledge and experience in change management of operational procedures
- Ability to thrive in a performance-focused and results-oriented environment
- Experience with conflict-resolution and problem-solving in an environment with multiple stakeholders and balancing priorities
- Proven ability to provide day-to-day leadership by effectively delegating responsibilities and providing consistent follow-up
- Commitment towards ensuring a safe working environment for staff and customers
- Excellent organizational and time-management skills
- Proof of strong work ethic and determination to achieve success
- Exceptional level of curiosity, drive, learning agility, and self-motivation
- Highly engaged and active with a strong entrepreneurial spirit
- Competent knowledge base of Occupational Health and Safety Standards
- Valid Ontario Driver’s License with consistent access to a personal vehicle

Who We Are:
From our beginning as a plumbing supplier, Noble has grown to serve the trade in HVAC, Hydronics, Industrial, and Fire Protection. From construction through to maintenance and renovation, we offer an incredible assortment of leading brands.

While we’ve grown and continue to expand, one thing about Noble that hasn’t changed is our commitment to delivering the best service in our industry.

Today, we still judge our success by our customers’ successes. That’s why our teammates are passionate about providing exceptional customer experiences and delivering the best value-added service in the business.