Operations Leader

5 days ago

Collingwood, Canada Bird Fuels Full time

Position Summary

Core Responsibilities

Safety & Compliance
- Enforce provincial and federal safety standards across all operations.
- Conduct and document regular inspections of vehicles, equipment, and facilities.
- Continuously update safety policies and procedures to reflect best practices and legislative changes.
- Oversee fleet maintenance and ensure timely inspections.
- Ensure full compliance with TDG regulations for fuels, LP, and lubricants.
- Maintain up-to-date TSSA compliance for storage and product handling.
- Hold and maintain a valid PM3 license for petroleum handling.

Emergency Preparedness & Response
- Develop and maintain site-specific emergency response plans.
- Lead emergency drills and ensure team readiness.
- Serve as emergency backup driver during staff shortages or critical coverage gaps.
- Participate in the on-call rotation.

Driver Onboarding & Support
- Lead onboarding for new drivers, including safety orientation, route familiarization, and policy training.
- Conduct ride-alongs and performance evaluations.
- Provide ongoing coaching and mentorship.
- Hold a valid DZ license and support driver training in TDG and PM3 compliance.

Inventory, Dispatch & Asset Coordination
- Monitor fuel inventory levels and coordinate replenishment with logistics.
- Collaborate with dispatch to optimize delivery schedules and resolve service issues.
- Act as the communication bridge between drivers, dispatch, and management.
- Manage company assets including fuel storage tanks, mobile tanks, and related equipment.
- Oversee installation, maintenance, and compliance of tanks and systems at customer locations.

Technology & Training
- Stay current with emerging technologies in fleet management, safety systems, and logistics software.
- Train team members on new tools and digital platforms.
- Promote a culture of adaptability and continuous learning.

Reporting & Communication
- Submit weekly operational reports to management.
- Maintain compliance documentation and inspection records.
- Facilitate regular meetings with dispatch and drivers to address concerns and share updates.

Customer Service
- Address customer concerns related to deliveries, damages, and complaints.
- Support customer onboarding through site visits, needs assessments, and coordination with dispatch.
- Assist with tank installations and ensure customer sites meet safety and operational standards.

**Qualifications**:

- Minimum 3-5 years of experience in operations management.
- Strong proficiency in Microsoft Excel, outlook
- Excellent written and verbal communication skills.
- Valid DZ and PM3 licenses required.
- Quick learner for various technology platforms.

Compensation & Benefits
- Competitive Salary
- Performance Bonus: Based on operational KPIs and safety metrics
- Paid Vacation
- Company Benefits & RRSP Matching Program
- Company Uniform Provided

Pay: $65,000.00-$75,000.00 per year

**Benefits**:

- Casual dress
- Extended health care
- On-site parking
- Paid time off
- RRSP match

**Experience**:

- Operations management: 3 years (required)

Licence/Certification:

- DZ (required)
- Petroleum Mechanic 3 (preferred)

Work Location: In person

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