Property Manager

**Position Overview**

**Key Responsibilities Maintenance Coordination**
- Serve as the primary point of contact for all tenant maintenance requests and ensure timely resolution.
- Coordinate with contractors, vendors, and maintenance staff to schedule and oversee repairs, preventative maintenance, and capital improvements.
- Maintain a system for tracking work orders, vendor performance, and service response times.
- Conduct property inspections to identify potential issues, ensure compliance with safety standards, and confirm quality of work.
- Negotiate vendor contracts and monitor costs to stay within budget.

**Tenant Relations & Satisfaction**
- Act as the first point of contact for tenants, responding promptly and professionally to inquiries, concerns, and complaints.
- Foster positive tenant relationships by ensuring a safe, clean, and well-maintained living/working environment.
- Oversee tenant onboarding, including move-in orientations and walkthrough inspections.
- Conduct move-out inspections, coordinate necessary repairs, and ensure a smooth transition for new tenants.
- Monitor tenant feedback and take proactive steps to increase retention and minimize turnover.

**Owner Communication & Reporting**
- Provide regular updates to property owners regarding financial performance, occupancy, and maintenance activity.
- Serve as the liaison between owners and tenants, ensuring both parties’ needs and expectations are balanced and met.
- Handle owner inquiries with transparency, professionalism, and urgency.

**Leasing & Occupancy Management**
- Collaborate with the leasing department to ensure vacant units are marketed effectively and filled quickly.
- Set up property showings
- Attend property showings and answer and questions.
- Ensure lease agreements are properly executed, documented, and enforced.
- Track lease renewals and proactively engage tenants to minimize vacancy.
- Provide market insights and assist the leasing team with rental pricing strategies.

**Financial & Administrative Duties**
- Oversee rent collection, late payment follow-ups, and enforce lease terms.

**Qualifications**
- Previous experience in property management, facilities coordination, or related field required.
- Strong knowledge of building systems, vendor management, and maintenance best practices.
- Excellent communication skills (written and verbal) with ability to interact effectively with tenants, owners, and vendors.
- Strong organizational and multitasking abilities with attention to detail.
- Proficiency in property management software, MS Office Suite, and online communication tools.
- Knowledge of residential and commercial leasing laws and procedures.

**Key Competencies**
- **Problem Solving**: Ability to assess situations quickly and develop effective solutions.
- **Customer Service**: Committed to tenant and owner satisfaction through responsiveness and professionalism.
- **Time Management**: Skilled in prioritizing tasks and meeting deadlines in a fast-paced environment.
- **Leadership**: Ability to manage vendors, coordinate with staff, and oversee multiple properties.
- **Financial Acumen**: Understanding of budgets, expenses, and cost-saving opportunities.

**Opportunities for Growth**

This position provides opportunities for advancement into **senior property management, portfolio oversight, and leadership roles** as our company continues to expand. High-performing team members will also have the chance to take on larger properties and more complex ownership portfolios.

**Job Type**: Part-time

Pay: $25.00-$40.00 per hour

Expected hours: 12 - 22 per week

Work Location: In person