Program Support Staff

**Brentwood Recovery Home**

**JOB TITLE**: Program Support Staff**:

- Hart Hub**

**REPORTS TO**:Director of Client Services **POSTING NUMBER**:4126

**GENERAL SUMMARY**

Under the direction of the Director of Client Services, this position is responsible for overseeing and maintaining a safe environment for clients living in Transitional Housing specific to Hart Hub.

**ORGANIZATIONAL DUTIES AND RESPONSIBILITIES**:

- In addition to specific key job responsibilities identified in this position description, the incumbent is also responsible for contributing and supporting the overall culture and working environment of Brentwood by:_
- Embody Brentwood’s mission, vision, and values in daily work.
- Uphold the highest standards of professionalism when interacting with clients, families, community partners, and colleagues.
- Maintain and protect privacy, confidentiality, and personal health information.
- Adhere to Brentwood’s policies, procedures, and guidelines.
- Comply with all Health and Safety regulations to promote a secure and healthy workplace.
- Recognize, respect, and support the diverse needs of our community, clients, and employees to help reduce health disparities.
- Contribute to Brentwood’s initiatives by participating in committees and agency events.

**POSITION RESPONSIBILITIES AND DUTIES**:

- Assist clients in completing Transitional Housing Unit (THU) agreements, ensuring they understand their responsibilities and expectations.
- Conduct regular check-ins with clients to assess well-being, address concerns, and provide appropriate support.
- Support clients in navigating available resources and coordinating their HART HUB case manager.
- Work collaboratively with the interdisciplinary team to monitor client progress and communicate any concerns.
- Utilize de-escalation techniques and problem-solving skills to manage crisis situations and support clients effectively.
- Maintain accurate documentation and records in accordance with Brentwood Recovery Home policies and guidelines.
- Foster a welcoming and supportive environment that promotes client engagement and well-being.
- Conduct room checks to ensure spaces are organized, safe, and conducive to recovery efforts.
- Perform other duties as assigned by the Director of Client Services to support program operations.

**QUALIFICATIONS**
- **Education**:_

Certification Chemical Dependency certification (CACII) or equivalent or working toward certification recommended.

Peer to Peer Support Certification is an asset.
- **Experience**:_

Competent in areas such as addiction recovery, trauma-informed practice, mental health support, and de-escalation techniques.
- **Knowledge & Skills**:_
- Comprehensive knowledge of trauma informed care in the treatment of addiction and mental health
- High level of computer software knowledge
- Demonstrates the ability to work in a multidisciplinary team.
- Effective oral and written communication skills
- Bilingualism in both official languages would be an asset.
- **Interaction**:_

Able to work with other professionals and clients to problem solve and achieve common goals in a predicative manner using a cooperative approach.
- **Decision making and problem solving**:_

Able to act in solving problems while exhibiting judgement and a realistic understanding of issues, able to use reason, even when dealing with emotional topics.
- **Energizing**:_

Able to create positive energy (motivation) in both individuals and groups.

**Compensation and Schedule**:

- _**Part-time hourly position**_
- _**Valid Police Clearance with Vulnerable Sector check will be required within the first 30 days of employment.**_

**How to Apply**

**Job Type**: Part-time

Pay: $1.00-$2.00 per hour

Work Location: In person