Projects Associate, ERP

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Langara College is located in Vancouver, B.C.: applicants to postings must be located in BC or willing to move to BC to accept work with Langara College. Exceptions to this will be clearly outlined in the event Langara College requires work (or positions to be based) to be performed outside BC or Canada.

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Job Title:
Projects Associate, ERP

Employee Group:
CUPE

Employee Type:
Temporary (Fixed Term)

Start Date:
Tuesday, July 1 2025

End Date (if applicable):
Wednesday, March 31 2027

Job Summary:
The ERP Projects Associate provides administrative support with the planning and execution of the Enterprise Resource Program (ERP). This position provides specialized communications support for the ERP Program; provides support in the development of Program policies and procedures according to the work performance standards set by the College. Additionally, this position provides mínimal support to IT and Business Unit user groups. Will be involved in preparation of some training materials/manuals as needed for the ERP Program team.

**Job Description**:
Duties & Responsibilities:
1. Assists with ERP Program:
- Coordinates and prepares project and program specific materials and communications.- Books and organizes meetings with IT and business units, executive management, stakeholders, vendors and other external parties.- Takes and distributes meeting minutes for ERP meetings. Documents and follows up on important actions and decisions arising out of meetings.- Coordinates project schedules, resources, equipment and information.- Assist with maintaining project budget.- Produces reports, updates and project documentation, as required. Maintains project plans as required.- Assists in the development and maintenance of user manuals and guidelines.- Assists in the development and delivery of training programs and classes.

2. Provides specialized communications support for the ERP Program:
- Updates and maintains content on shared knowledge repositories, such as SharePoint, Confluence and other IT intranets.- Maintains engaging and current content for Program-related website(s).- Serves as a program liaison for new employees and community relations.- Prepares program bulletins for user engagement.- Coordinates and prepares presentations for project and program status updates, SLT meetings, AFC meetings, Board meetings, and other events as needed.- Works with ERP Director and ERP Project Manager and assists with preparation of project status reports/communication for key stakeholders and/or sponsors.- Conducts surveys and compiles results for analysis.-
- Liaises with users, other business unit groups and external communities on an ongoing basis.- 4. Performs other related duties and responsibilities, as directed.

Qualifications Required:
Education- Two-year diploma from a recognized institution in business administration, communications, information technology, or related discipline.- Two (2) years of recent related experience in project management administration and support.- Certified Associate in Project Management (CAPM) or formal project management training would be an asset.- An equivalent combination of education and experience may be considered.- Experience with maintaining complex Microsoft project plans.- Experience in supporting the development and delivery of user training programs and classes.- Some experience in providing technical support to users.- Experience with Microsoft Office products including Word, Excel, PowerPoint, and Project, desktop publishing, and web content publishing.- Experience with productivity tools, such as SharePoint, Confluence or JIRA.- Experience with writing, editing and formatting formal policy and procedure documents, an asset.- Experience in writing, editing and formatting technical guides, process and procedural documents, and other materials for both technical and non-technical audiences.

Skills & Abilities- Strong interpersonal skills; ability to build and maintain effective working relationships and to provide excellent customer service to all clients.-
- Strong organizational and coordination skills including multi-tasking and time management.- Ability to work well under pressure and effectively manage to deadlines and within organizational constraints.- Ability to take ownership and proactively complete tasks as required.- Ability to work independently and in a team-oriented, collaborative environment.- Ability to effectively communicate (written and verbal) in both highly technical and non-technical environments with all levels of the organization. Effective presentation communication skills and ability to clearly explain concepts to diverse audiences.- Ability to deliver high quality documentation with a strong attention to