Quality Assurance Analyst

**Quality Assurance Analyst**- **UKG Pro WFM**

**THE OPPORTUNITY**

The **consultant is expected to start date is ASAP**and the **contract length is 1.5 years.**

**Project Context**

Northern Health is working on implementing a new Workforce Management (WFM) solution - UKG Pro WFM. Resources are required to support NH in the full lifecycle of planning, testing, including creation, execution and documentation of user stories and test cases. There will be a phased approach to implementation; all test planning, strategies, activities, and execution will remain aligned to this phased approach to ensure seamless deployment. The population and timing of the phased deployment approach is still under development, but it will include:

- Included employees (fall under a collective agreement)
- Excluded employees (non-contract)
- Four collective agreements
- Five employee statuses (full time, part time, casual, casual full-time nurse, casual part-time nurse)
- Additional roles requiring access to the system, including but not limited to: Managers, Staffing
- Services, Finance, Payroll, HR, etc.
- Integration to _**Andgo**_for: vacation planning, absence reporting and shift call outs
- Go Live date between **November 2025 and March 2026.**:

- Deployment of Positive Time Capture Capabilities.
- **Octane**_ will likely be used to document user stories, test cases, results and defects.

**Service Required**

Northern Health is seeking a Quality Assurance (QA) Analyst to support the full lifecycle of planning, testing, and documentation for the implementation of the UKG Pro WFM solution. The QA Analyst will play a key role in ensuring seamless deployment through a phased approach, aligning all test planning, strategies, activities, and execution with this approach.

**Key Responsibilities**:

- **Global Test Requirements**:_
- Develop and document user stories.
- Ensure requirement-to-test case traceability.
- Develop comprehensive test plans covering WFM, Payroll, and related processes/solutions.
- Document objectives, needs, schedules, risks, assumptions, environment needs, and test data needs required for the project.
- Oversee and manage test plans.
- Conduct test coverage audits (new tests, defects, completion rates, etc.).
- Provide test status reporting (dashboards and as requested).
- Offer support and guidance to the Northern Health test team.
- Recommend sustainment/operational team structures, including roles and responsibilities.
- Prepare test closure reports.
- Develop test processes and configure tools.
- Attend defect triage discussions.
- Optionally provide operational support post-implementation.

**Detailed Testing**:
Develop test cases.
Recommend test data.
Execute test cases.
Document test results (e.g., Pass/Fail with details).
Report, log, and create resulting test cases for defects.
Perform defect testing and regression testing.

**Required Qualifications**:

- **Direct Testing Experience**:
Integration platforms.
SaaS implementation experience.
UKG Pro WFM experience.
- **Healthcare Experience**:
Proven experience in healthcare due to the complexity of the requirement.
- **Testing for Large Enterprise Initiatives**

Experience in developing and executing test assessments for large enterprise projects.
- **HR Information Systems**:
General knowledge of HR information systems and operations.
- **Reporting and Presentation Skills**:
Experience in writing executive-friendly reports and presenting to stakeholders and executives.

**Preferred Qualifications**:

- Experience with Andgo.
- Experience with Octane for documenting user stories, test cases, results, and defects.

**Job Types**: Full-time, Fixed term contract

Pay: Up to $70.00 per hour

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- Where have you worked as a QA Analyst in a large Healthcare Facility testing integration platforms including Saas Implementations such and large HR systems such as UKG Pro WFM?

**Experience**:

- Healthcare: 5 years (required)
- QA Analyst: 5 years (required)
- SaaS implementation testing: 3 years (preferred)

Work Location: In person