Quality Assurance Analyst

Doing business to business, person to person. Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program. We are proud to be Canadian owned and operated as well as committed to developing world-class products and providing a progressive workplace culture where **Doing Right by People**_ _is our purpose.

**DOING RIGHT BY PEOPLE - IT’S WHAT WE DO**:
Payworks develops proprietary, integrated SaaS-based products in the payroll, human resources and time and attendance space. We create, deploy and maintain our own solutions; this requires a talented team of Quality Assurance (QA) Analysts who will ensure we deliver quality software products and solutions to our end users. As a QA Analyst with Payworks, you will analyze software requirements, execute software testing and collaborate across teams to deliver exceptional products to our users. Using destructive creativity, the ultimate goal of the QA Analyst is to “break things” throughout the entire development process, collaborating with a variety of internal teams and enabling them to address issues before releasing to end users.

**WHY YOU SHOULD CHOOSE PAYWORKS**:

- Comprehensive employer paid benefits, including a Health Spending Account, for you and your family and excellent pension plan with employer contributions.
- Plenty of professional development opportunities.
- Community-minded culture - Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
- Time and flexibility to meet your needs - Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
- Cool perks - Annual Lifestyle Spending Account, Costco membership, fun office environment and events, and more

**COLLABORATE & INNOVATE** - IT’S WHAT YOU’LL DO***:

- ** Summon your destructive nature** - We build great products that delight our customers You will be an active participant in agile development projects, ensuring stories meet acceptance criteria and pass testing during each sprint. This includes reviewing requirements, identifying risks, and creating and executing manual tests to identify issues before products are in production. You will perform tests of all kinds (Integration, End to End, Regression, etc.), log defects, support scheduled monthly outages, and create and update tickets in JIRA to follow through on product defects from failure to resolution.
- ** Work as part of an awesome team** - Support, collaborate and create with cross-functional teams to implement quality products for our end users. You will participate in Agile-based product development, attending iteration kickoffs, sprint planning, retrospectives, daily scrums and retros with your team. To ensure we release high quality software you will collaborate with some talented folks, including Product Analysts, Business Analysts and Developers to better understand the scope of changes and test accordingly. We feel that exceptional and innovative development comes naturally to teams that are having fun and working together.
- ** Make great products even better** - We are user focused and motivated to deliver high quality products that exceed our customers’ expectations. You will participate in software releases, testing assigned tickets as the release progresses through environments and performing regression testing to ensure high quality software meets our end users.

**WHAT YOU’LL NEED TO SUCCEED**:

- Post Secondary degree or diploma in Information Technology and/or 1-3 years of manual software QA experience.
- Strong understanding of software testing principles and methodologies and experience with requirements gathering, analysis, test planning and test execution.
- Excellent analytical and creative problem solving skills, with the ability to analyze data, identify trends, draw insights, and see related opportunities.
- A knack for prioritizing tasks and thriving in a collaborative environment.
- Superior written and verbal communication skills with the ability to communicate clearly and simplify complex issues.
- Experience with Agile methodologies.
- Familiarity with test automation as well as cloud-based and responsive design solutions.
- Proficiency in APIs (Postman, Swagger), SQL, Selenium, HTML, C#, JavaScript, XML and CSS3.
- Knowledge of industry trends, best practices and change management (plus a drive to stay on top of updates).

**BONUS SKILL SET**:

- Familiarity with Canadian payroll and the human capital management space would be considered an asset.
- ISTQB Certified Tester Foundation would be considered an asset.

**We are proud to support a Flexible Work Plan that recognizes the diverse needs and lifestyles of our people. The Quality Assurance Analyst has the option to work fully out of a Payworks office or on a hybrid work model, working in the office at least three (3) days a week.