Dining Room Lead

5 days ago

Niagara, Canada Niagara College Canada Full time

Applications are invited for the regular position of part-time Dining Room Lead in the Culinary, Tourism and Beverage Studies division. The starting salary is $26.42/hr for a 24 hour work week. Additional hours may be required as necessary The position is located at the Daniel J. Patterson Campus in Niagara-on-the-Lake.

Reporting to the Manager, Foodservice Operations, the Dining Room Lead provides exceptional guest service for the Division’s exciting Academic Foodservice and Special Events, as well as positively guides and motivates student learning and working in food & beverage operations in support of their career aspirations.

**Responsibilities include, but are not limited to**:

- Maintains a high level of performance service standards during each service or event, as set forth in the training manual provided to students
- Addresses and resolves guest concerns and feedback
- Guides student use of the POS and online reservation systems
- Coordinates set-up and clean up for events and activities in the dining room
- Completes shift financial reporting of daily sales, accurate counting of cash, proper reconciliation of credit/debit card transactions, and entering gratuity daily amounts into tracking system
- Organizes, maintain and oversees inventory for beverages, liquor, wine, and beer and operational equipment are on hand and in working condition
- Expertly applies all service standard procedures and policies pertaining to events and service
- Ensures effective and positive communication between all students and staff in food & beverage service operations by maintaining a friendly and supportive work environment
- Ensures the safe, sanitary, and correct use of all bar and food related equipment and systems
- Consults regularly with Manager, Foodservice Operations on the daily requirements, functions, and any events and requests upcoming in the business operations
- Provides a monthly report on dining room deficiencies and customer service feedback
- Ensures labour controls follow the standards set forth by the Manager, Foodservice Operations

**Qualifications**:

- Two (2) year diploma in Hospitality, Culinary, Tourism, or related field of study
- Minimum 3 years experience in hospitality or food & beverage operations
- Smart Serve certification
- Exceptional communication, interpersonal and conflict resolution skills including the ability to work effectively with a wide variety of customers, teams, students, and groups
- Excellent organizational/time management skills with the ability to multi-task and work under pressure
- Working knowledge of POS systems and online reservation systems
- Ability to stand for long periods and lifting/carrying moderately heavy objects on occasion

While we thank all applicants, only those selected for an interview will be contacted.

  • Dining Room Server

    2 weeks ago

    Niagara Falls, Canada The Keg Steakhouse + Bar, Courtyard by Marriott, Niagara Falls Full time

    **Dining Room Server** The Keg Steakhouse + Bar (5950 Victoria Ave, Niagara Falls) has been ranked among the top 50 employers in Canada for the past 12 years. As a leader in the hospitality industry, we are currently seeking qualified energetic professionals to help round out our team. The Dining Room Server position is a vital role in our operations,...

  • Dining Room Server

    3 days ago

    Niagara Falls, Canada The Keg Steakhouse + Bar, Courtyard by Marriott, Niagara Falls Full time

    **Dining Room Server** The Keg Steakhouse + Bar (5950 Victoria Ave, Niagara Falls) has been ranked among the top 50 employers in Canada for the past 12 years. As a leader in the hospitality industry, we are currently seeking qualified energetic professionals to help round out our team. The Dining Room Server position is a vital role in our operations,...

  • Dining Room Server

    1 week ago

    Niagara Falls, Ontario, Canada 1e8a23d3-4dde-4cbd-8c65-c130caf8626d Full time $19,440 - $35,328 per year

    Join Our Team as a ServerAt The Keg, we're looking for vibrant, hospitality-focused individuals who are passionate about creating unforgettable dining experiences.What we offer: Unforgettable Events: From online gaming tournaments to ski and snowboard competitions to staff recognition events, we go big because we know it's important to create balance in...

  • Fine Dining Server Assistant

    1 day ago

    Niagara Falls, Canada AG Inspired Cuisine Full time

    **Junior Server Job Description** **Unfortunately, we are not able to assist with a work VISA. You must have documentation to work in Canada to apply.** Average of $24 per hour with tip out! We are looking for a new member of the family! This is a**support position**for a fine dining restaurant in Niagara Falls. Responsibilities include serving,...

  • Housekeeper/room Attendant

    2 weeks ago

    Niagara Falls, Canada Niagara Clifton Group Full time

    Niagara Clifton Group is hiring **Housekeepers** for our **Accommodations Department**. **Job Summary**: As a Housekeeper, you will provide guests with the best possible service and experience by ensuring that all hotel areas meet the highest standard of cleanliness. You will also create a warm and friendly environment by providing exceptional customer...

  • Room Attendant

    5 days ago

    Niagara Falls, Canada Great Wolf Lodge Full time

    **Great Wolf Lodge**, Niagara Falls is Canada’s largest family indoor water park resort. Our little log cabin has theme suites, amazing attractions, fun daily events and activities, and delicious dining options. It’s a year-round world of play! We take pride in creating an inclusive work environment in which all pack members are valued and celebrated....

  • Housekeeping Room Attendant

    2 weeks ago

    Niagara Falls, Canada Marriott on the Falls Full time

    Located on the brink of one of the world’s greatest natural wonders, the Marriott on the Falls is a 404 guestroom full service hotel, minutes away from area attractions, world-class wineries, golf and casinos. The Marriott on the Falls also offers sumptuous dining options at its on-site Milestones Fallsview Restaurant along with 23 private function rooms...

  • Housekeeper/room Attendant

    2 weeks ago

    Niagara Falls, Canada Chapel Heights a Sedona Senior Community Full time

    **Chapel Heights** **A SEDONA SENIOR COMMUNITY** If you are looking for a warm, fun, friendly environment for your workplace then Chapel Heights is for you! We encourage staff and resident interaction that will unite staff and resident’s creating one large family. Chapel Heights is a large home with huge values reflecting to all those within our...

  • Room Service Server- Am

    2 weeks ago

    Niagara Falls, Canada Marriott Fallsview Hotel & Spa Full time

    The Marriott Fallsview Hotel & Spa enjoys the enviable distinction as being the closest hotel to Niagara Falls. As the area's premiere AAA Four Diamond, five-star luxury hotel in Niagara Falls, this Marriott Niagara Falls Hotel overlooks the majestic waterfalls and is located just minutes away from a variety of exciting attractions and casinos, as well as...

  • Dining Room Server

    5 days ago

    Niagara-on-the-Lake, Canada Ruffino's Pasta bar and Grill Full time

    Job description Service periods will include Lunch and Dinner. **We are a Values-Driven Company that is committed to creating great work experiences for our people with lots of growth opportunities for advancement.** Key Responsibilities - Maintain an understanding of the proper steps of service required of all FOH service positions - Maintain mental...