Quality Data Analyst

**Job Details**

**Overview**

The Quality Analyst is responsible for direct examination of quality data to determine trends and

gaps in processes and procedures across multiple company departments. This role is responsible for internal and supplier root cause investigations and performance data and will monitor QA systems and advise and present to executive team on company quality performance and KPIs and set goals.

**Roles & Responsibilities**
- Perform internal QA audits that are compliant with corporate policies, practices, and procedures.
- Assist with the maintenance of QA monitoring programs, including audits and controls.
- Promote and advocate quality achievement and performance improvement across the organization.
- Audit compliance with local, national, and international standards and legislation.
- Utilize field data to create and present historical data and trending data to Executives and customers.
- Lead Root Cause investigations.
- Analyze and present quality data.
- Create and maintain QA/QC documentation.
- Performs all duties in accordance with Silent-Aire Limited Partnership safety program standards and Alberta Occupational Health and Safety Act, Regulations, and Code.
- Other duties as required.

**Knowledge, Skills, & Abilities**
- Minimum 3 years of direct work experience with QA systems, regulations, guidelines, and associated standards.
- Post-Secondary Education in an appropriate field or a combination of education and experience is preferred.
- Knowledge of QA cause and effect methodologies.
- Experience in HVAC industry an asset.
- Technical experience in electrical and controls an asset.
- Training and/or experience of Six Sigma techniques and Lean Manufacturing are desirable.
- Highly motivated and self-directed, capable of multi-tasking, and able to work with mínimal supervision.
- Extremely detail-oriented and analytical thinker.
- Able to interface directly with cross-functional teams.
- Strong problem identification and resolution skills.
- High level of proficiency with Microsoft Office, particularly Excel.
- Strong work ethic and positive team attitude.
- Clear and concise communication ability.

**Working Conditions**
- Office environment.
- Manual dexterity required to use desktop computer and peripherals.
- Occasional shop environment, requiring adherence to safety policies and exercise of caution, as the environment presents many naturally occurring hazards.
- Ability to wok and communicate with prudence, while effectively managing time, completing tasks, and working safely.

**Contacts**
- Communication is primarily internal to the assigned work team, Quality Supervisor, ad Quality Manager.

**Canada Diversity Statement**

Information obtained from the questions below will allow Johnson Controls to track the diversity of our applicants, employee training opportunities, promotions and employee retention in order to identify and remove barriers to employment and advancement. With your consent, you may also be contacted by the employment equity officer to get your opinions about Employment Equity (EE) Programs.

You have the right to review, correct, or change information relating to you at any time and you can be assured that the information will not be used for unauthorized purposes.

Please note that a person may belong to more than one designated group.

**Your response to the self-identification questionnaire below is voluntary. It is however mandatory to answer the questions, even if you choose not to provide the information.**

The responses that you provide on this form will be confidentially retained for statistical purposes.

This survey is available in alternative formats. Please do not hesitate to request.

**Persons with disabilities **are those that have a long-term or recurring physical, mental, sensory, psychiatric or learning impairment and who consider themselves to be disadvantaged in employment by reason of that impairment, or believe that an employer or potential employer is likely to consider them to be disadvantaged in employment by reason of that impairment. This also includes persons whose functional limitations owing to their impairment have been accommodated in their current job or workplace.

**An Aboriginal person **is a North American Indian, Métis, or Inuit and/or a Treaty Indian or a Registered Indian and/or member of an Indian Band/First Nation.

**Members of visible minorities **are persons, other than Aboriginal peoples, who are non-Caucasian in race or non-white in colour, regardless of birthplace.