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Housing Support Case Manager
2 weeks ago
Employment Opportunity: Housing Support Case Manager - Justice
Location: Halifax, NS
Salary Range: $56, 000/ per year
Employment Term: Contract September -March 31, 2026, Full time hours (35 hours/ week)
Reports To: Housing Program Manager
General Description:
The Mi’kmaw Native Friendship Centre is currently looking for One (1) Housing Support Case Manager - Justice (HSCMJ). The HSCMJ will support service users with accessing housing and other criminal justice services. The HSCMJ must support clients with a client-centered, anti-oppressive, decolonized, and trauma informed lens with an emphasis on harm reduction practice.
The HSCM - J must support clients with a client-centered, anti-oppressive, decolonized, and trauma informed lens with an emphasis on harm reduction practice. They must also follow the principles of Housing First that believes that housing is a basic human right for all without the need to abstain from activities that may be considered risky. The Housing Support Worker must build relationships with clients and work collaboratively with them to achieve their goals while prioritizing client autonomy. The HSCM - J will also work collaboratively with other service providers including Government, Corrections, community organization, members of the health care and legal systems.
The HSCMJ is a part of the Mi’kmaw Native Friendship Centre’s housing team and works alongside the other Housing Support Case Managers. The HSCMJ must have foundational knowledge of decolonized trauma informed care and understanding of how to utilize a client-centered and anti-oppressive lens in their work. The Housing program emphasizes the importance of harm reduction practices and does not promote abstinence only ways of healing.
Key Accountabilities
- Ensure the program delivery is congruent with the Mi’kmaw Native Friendship Centre’s mission, vision and philosophy
- Review client background information, develop with the individual a recovery plan that is strength based and grounded in the principles of Housing First and Harm Reduction, and monitor individual progress towards their goals
- Utilize and maintain the Mi’kmaw Native Friendship Centre’s (MNFC) database and input client information using HIFIS.
- Submit new client to and update the By-Name-List
- Attend all lease signings with clients
- Advocate for client’s rights at an individual and broader systemic level
- Support individuals and families to navigate appropriate systems related to obtaining and maintaining housing.
- Provide intake, assessment, referrals, assistance in accessing resources, crisis intervention, eviction prevention and outreach mediation for clients
- Connect clients to community resources, supports and meaningful activities as required
- Ensure clients are fully informed of all programs of the MNFC
- Working in partnership with both private and non-profit sector of the housing market to ensure appropriate placement of clients
- Maintain accurate, comprehensive documentation regarding all interactions with clients. Documentation must be in accordance with agency standards and adhere to funder requirements.
- Liaise and develop relationships with landlords and property managers
- Maintain confidentiality, privacy and clear boundaries
- Compile statistics and data that will assist with the outcomes and evaluation of this housing initiative
- Commit to the development of the MNFC and participate in internal committees, projects and activities
- Assist in program and service development to ensure that quality, effective and client-centred programs and services are delivered
- Work collaboratively with all team members and partnering agencies to achieve desired excellent service and outcomes
- Provide crisis intervention and emergency shelter services
- Transport clients to medical appointments and housing related meetings
- Adhere to all policies governing the Mi’kmaw Native Friendship Centre
- May perform other related duties as assigned.
Qualifications and Experience Required for the Position:
- Diploma / certification in community social services, criminal justice/criminology; or education in mental health, addictions, concurrent disorders/ co-occurring disorders and social work.
- One year of recent, related work experience with an emphasis on mental health, substance use disorders, homelessness and/ or social services.
- Or an equivalent combination of education, training and experience
- Comprehensive understanding of Indigenous, women’s, transgender issues, poverty, homelessness and their root causes
- Demonstrated understanding of Corrections, Housing First and Harm Reduction principles and approach
- Comprehensive knowledge of community resources, programs, services including ESIA, local/ provincial housing, subsidy programs and residential tenancy rights and regulations
- Excellent verbal and written communication and interpersonal skills
- Varied shifts depending on the need of community/ organization
- Reliable means of
