Inside Sales Specialist
2 weeks ago
If you share a passion for safety and are looking to Build your Career with a company that invests in their employees, we are interested in talking to you We are proud to have been named a Canada's Best Managed Companies winner annually since 2012 and are committed to building and driving a culture that makes Levitt-Safety a great place to work
Job Summary
The Bilingual Inside Sales Specialist is responsible for managing existing accounts, generating new business opportunities, executing marketing campaigns, growing existing and new customer accounts in partnership with Field Sales Representatives, and for closing business within assigned accounts within an assigned region of Quebec. You will capture and update all call activity with existing contacts, leads, and new opportunities and continuously build lead quality and pipeline by hunting for new business opportunities, using Salesforce to ensure we have data to drive decisions and help us provide the right products and services to our customersultimately contributing to making Canada a safer place to live and work.
Main Responsibilities
- Get to know your customers and build solid relationships to understand their challenges, processes, and business objectives.
- Ensure sales growth to meet annual revenue and profit targets by using upselling and cross-selling strategies and to help our customers get their employees home safely at the end of the day.
- Create a meaningful lead qualification experience through inbound and outbound activities.
- Communicating on the phone, working with partners, generating interest, qualifying prospects, and closing sales.
- Partner with Field Sales and Customer Service teams to ensure seamless execution of the sales cycle and ensure all quotes are received favourably.
- Leverage Salesforce CRM to update and maintain CRM information on leads, prospects, and opportunities, to manage customer account growth and ensure viable sales pipelines.
- Utilize the Buyer Alert process to expand profitable business and work with Operations staff to minimize slow-moving dedicated customer inventory and avoid dead stock situations to improve overall net returns.
- Write and present proposals, bids and partnering agreements to position Levitt-Safety as a full-service solutions provider, and as the best choice against competitors.
- Participate occasionally in duties beyond the sales process (i.e., mine rescue competitions, customer events, meetings, staff functions, delivering training, performing fit testing, trade shows, etc.) and other duties as assigned.
Job Requirements
- 1-3 years of lead generation or inside sales and account management experience in a business-to-business (B2B) environment
- Experience with fire protection, safety and/or related industrial or technical sales and service is a strong asset, as is experience in a product distribution environment
- Fully bilingual in French and English - must be able to comprehend English technical information provided by our vendors, both written and verbal
- Experience selling to the Abitibi region is a strong asset
- Post-secondary education
- Computer savvy (MS Office, CRM databases, inventory processing systems)
- Excellent interpersonal and communication (verbal and written) skills with professional phone etiquette
- Passion for sales and building relationships, and enjoy working in a target-driven environment
- Excellent organizational and time management skills
- A positive nature and the ability to work well autonomously and as part of a team
- Travel to customer sites might be required
- Driver License required
- Ability to work in a hybrid model (working a combination of remote and in the office)
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