Customer Service Representative

3 days ago

Fredericton, Canada National Seating & Mobility Full time

Join Our Saint John Team as a Customer Service RepresentativeWe are thrilled to announce the opening of our brand-new branch in Saint John, NB, and we're looking for a Customer Service Representative to be part of this exciting launch This is a unique opportunity to join our sales team at the ground level and help shape the success, culture, and client experience of a brand-new location. If you’re energized by meaningful work and want to play a key role in building something new, we’d love to meet you. At National Seating & Mobility (NSM), we provide complex rehabilitation seating, mobility, and positioning systems that change lives. With a passionate network of professionals across Canada, we deliver personalized mobility solutions that enhance independence, safety, and comfort for our clients. Our mission is to empower individuals of all ages with mobility challenges—bringing confidence to families and caregivers while supporting therapists and healthcare professionals with exceptional clinical expertise. Scope As a Customer Service Representative, the employee shall interact with clients to provide the necessary support regarding the medical equipment at NSM and help resolve any issues or complaints to reach their needs and achieve their satisfaction. Position Reports To: Branch Manager or Customer Service Manager (depending on the size of the organization) Role and Responsibilities / Essential Functions Greet and assist in-store customers. Assist customers with the selection of suitable equipment. Answer phone calls to provide helpful solutions and set up deliveries of equipment to customers’ homes. Establish a working relationship with therapists and other healthcare professionals for equipment demos, trials, or rentals. Organize repairing services for wheelchairs, lifts, and other medical equipment over the phone. Prepare quotes, send emails, schedule appointments, and maintain client records. Track down medical equipment from the other locations. Administer the equipment reservation and rental process. This requires a lot of attention to detail, in-depth understanding of our computer system and your best paperwork organization skills. Record customer deliveries, billings, reservations, and service, preparing work orders, customer orders, etc. Competencies / Skills Handle multiple customer calls and in person customer visits Manage information in IT systems Offer and create solutions based on client’s enquiries Previous experience in customer service for technical items/services Schedule and conduct time management in job duties Excellent communication, organization, and listening skills Proficient with Microsoft Outlook and Excel Why Join NSM? A rewarding career where you make a real difference in people’s lives. Employer-paid benefits, ensuring your health and well-being. RRSP matching program, helping you invest in your future. Generous paid time off, because work-life balance matters. Company-sponsored events, fostering a fun and inclusive team culture. Branded company attire, so you can represent NSM with pride. If you’re passionate about making a difference and want to be part of a team that transforms lives through mobility solutions, we’d love to hear from you

  • Customer Service Representative

    6 days ago

    Fredericton, New Brunswick, Canada Atlantic Vision Marketing Full time $50,000 - $60,000 per year

    As a Customer Service Representative with our firm, you will deliver top-notch customer service, utilizing excellent interpersonal and time management skills, while focusing on areas of improvement. While a background in customer service or sales is beneficial, we will strongly consider individuals with some client facing experience. As our clients grow, so...

  • Customer Service Representative

    4 days ago

    Fredericton, Canada Circle K Full time

    **Store 6002011**: 95 Main Street, Fredericton, New Brunswick E3A 1C2 Customer Service Representative **As a Customer Service Representative, you will enjoy**: Flexible schedules Large, stable employer Opportunities for fast career advancement Task variety Weekly pay Night shift premium Employee discount Scholarship program Years of service Recognition...

  • Customer Service Representative

    1 week ago

    Fredericton, New Brunswick, Canada U-Haul Full time $30,000 - $50,000 per year

    Location:1080 Brookside Dr, Fredericton, New Brunswick E3G 8T8 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service...

  • Customer Service Representative

    2 weeks ago

    Fredericton, Canada Atlantic Vision Marketing Full time

    As a Customer Service Representative with our firm, you will deliver top-notch customer service, utilizing excellent interpersonal and time management skills, while focusing on areas of improvement. While a background in customer service or sales is beneficial, we will strongly consider individuals with some client facing experience. As our clients grow, so...

  • Overnight Customer Service Representative

    2 days ago

    Fredericton, Canada Circle K Full time

    Store 6002011: 95 Main Street, Fredericton, New Brunswick E3A 1C2 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - ** Employee...

  • Customer Service Representative

    2 weeks ago

    Fredericton, New Brunswick, Canada Blue Ridge Water Full time $83,200 - $104,800 per year

    Job SummaryWe are currently seeking an individual to fill the position of Customer Service Representative in Fredericton, New Brunswick.Job Duties:* Storefront cashier* Helping customers over the phone & email* Effectively communicating with our delivery drivers* Scheduling deliveries and service calls* Receiving and entering payments* Preparing orders*...

  • Customer Service Representative

    1 week ago

    Fredericton, Canada Xplore Inc. Full time

    **Position Overview**:** Do you have a passion for providing excellent customer service? Want to work for a company who believes in putting the customer at the heart of everything they do? Then join Xplore’s team of Customer Service Representatives in our Fredericton, NB office. Xplore offers a high energy, fast-paced work environment where employee...

  • Customer Service Representative

    7 days ago

    Fredericton, Canada BMO Financial Group Full time

    505 King Street Fredericton New Brunswick,E3B 1E7 Are you a student interested in kick-starting a rewarding banking career? We are actively hiring for part-time Customer Service Representative roles, with an exciting opportunity for career growth in our high performing branches. Must be flexible Monday to Saturday and able to support around 18,75 to 24...

  • Part-time Customer Service Representative

    1 week ago

    Fredericton, Canada Circle K Full time

    Store 6002010: 253 Canada Street, Fredericton, New Brunswick E3A 4A3 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - **...

  • Seasonal Customer Service Representative(s)

    1 week ago

    Fredericton, New Brunswick, Canada Maintair Aviation Full time $25,000 - $40,000 per year

    MAINTAIR AVIATION SERVICES has a 35+ year history of providing safe, customer focused aviation services. As we continue to grow, we are currently seeking candidates for  CUSTOMER SERVICE REPRESENTATIVE in Fredericton to support the Winter/Spring Sunflight season at the YFC International Airport from January 2026 through May 2026.APPROXIMATE SHIFTS...