Supervisor/key Holder

**THE HUNNY POT CANNABIS CO**. the first legal Cannabis store to open in Toronto and is looking to add an enthusiastic **Keyholder/Supervisor** to our team at **Ottawa** store location

As advocates of responsible consumption, we are here to educate and build our cannabis community. Our goal is to provide customers with only the finest products, with our knowledgeable and personable team to assist with each individual need.

Thank you for your interest in joining our team. All applicants must be the minimum age of 19 with flexible availability with varying shifts including days, evenings and weekends with the store being open every day.
- **What to expect**:_

We offer a competitive compensation package while working in an exciting and unique retail work environment. In joining our team training is continuous in this role for you and the entire team to provide a great work environment and the best possible customer experience. If you are energetic and positive with a can-do attitude towards customer satisfaction and working in a team environment, then **THE HUNNY POT CANNABIS CO. **is a place for you.
- **Why join us**:_
- Great leadership and a positive inclusive team environment
- Cross-training, continual learning, and opportunity for growth
- Employee recognition programs, performance incentives and social events
- Group health benefits available for full-time associates
- **Position Overview**:_

The keyholder/supervisor shares responsibility in the overall function and flow of the day-to-day retail store operations. You will lead by example and possess the ability to inspire and motivate those around you to be the best team members possible. **THE HUNNY POT CANNABIS CO. **very much encourages having an open-door policy with team members, to foster camaraderie and create a pleasant and productive work environment.
- **What we require**:_

As an integral part of the Leadership team, you will know how to react to the business needs, to account for the fluctuation in traffic throughout the day. You will help lead the team with positive coaching reinforcement and continuous communication. You will oversee and assist with the financial transactions and cash handling for the business. You will inform the team about promotions, new products, and up-sales opportunities. You will also attend to our customers in their pleased and displeased states. Your leadership and interpersonal skills will allow you to transition negative moments into positive outcomes and customer retention.
- **Requirements and Qualifications**:_
- Pre-employment Criminal Record Check
- CannSell Ontario Standard Certificate
- Desire and the ability to develop a positive, in-depth understanding of cannabis
- 3 years plus experience in a similar scope of role successfully leading a team
- Detail-oriented and able to handle cash, POS register and all sales transactions
- Proven track record with demonstrated sales and customer service skills
- Time management and organizational skills
- Self-motivated with the ability to work independently/unsupervised
- Exemplary communication, problem-solving and interpersonal skills
- Ability to learn and train and educate others in processes, procedures, and products
- Role requires consistent use and access to multiple flights of stairs to interact with customers throughout a multi-story building
- Meet the physical demands of a retail environment including transporting up to 11 kg
- Technologically proficient in use with tablets, MS Office, Google Docs, and other operating systems including troubleshooting
- Education in business administration, sales or relevant field is desirable
- **Typical responsibilities of the job include**:_
- Regularly opening and closing the store
- Staff Management, training, supervising and appraising staff
- Helping with customer queries and concerns
- Ensuring compliance with applicable regulatory bodies including Federal and Provincial, employment standards, health and safety and AGCO
- Sales and Money Management
- Maximizing profitability and meeting sales targets with and through the team
- Coach and direct team members to carry out their daily duties

*_We would like to thank all applicants for their interest in this position, however only those selected for interviews will be contacted*_
- **The Hunny Pot Cannabis Co. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**_

**Job Types**: Full-time, Permanent

**Salary**: $18.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

COVID-19 considerations:

- Personal protective equipment provided/required
- Social distancing guidelines enforced
- Enhanced cleaning procedures implemented
- Employees screened prior to their shift
- Customers screened prior to entry into the store
- Physical barrier at cash

**Experience**:

- Leadership: 1 year (required)
- Retail management: 1 year (required)

Work Lo