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Customer Service Representative Supervisor

3 weeks ago

Markham, Canada Bay Street Group Inc. Full time

Education: College/CEGEP
- Experience: 2 years to less than 3 years
**Tasks**:

- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Identify workers' training needs
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Recruit and hire staff
- Co-ordinate, assign and review work
**Supervision**:

- Customer service clerk
**Computer and technology knowledge**:

- MS Office
**Work conditions and physical capabilities**:

- Attention to detail
**Personal suitability**:

- Client focus
- Organized
- Reliability
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week