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Digital Sales and Marketing Coordinator

2 weeks ago

Coquitlam, Canada Thinkware Full time

**Job description**

**Thinkware**, a globally recognized leader in dash cam technology, is seeking a dedicated **Digital Sales and Marketing Coordinator** to join our dynamic team, full-time, in the office. Our mission is to empower drivers with an extra set of eyes on the road, delivering peace of mind and security in the event of an incident. As our e-commerce presence continues to grow, we’re looking for a motivated and detail-oriented professional to drive online sales to new heights and enhance the customer experience.

**Role Summary**:
**Key Responsibilities**:

- Manage and optimize product listings on e-commerce platforms, including [Walmart, WooCommerce, Amazon, eBay, etc.].
- Develop and execute strategies to improve website traffic, conversion rates, and overall revenue.
- Monitor and analyze website performance and sales metrics using tools like Google Analytics, and others.
- Conduct competitor analysis to identify trends and opportunities for growth.
- Oversee inventory management and coordinate with the supply chain team to ensure product availability.
- Create compelling product descriptions, images, and videos to enhance customer engagement.
- Address and resolve customer inquiries, reviews, and complaints to maintain a positive brand image.
- Test and implement new e-commerce technologies and tools to improve operations.
- Stay updated on industry trends, platform updates, and emerging e-commerce technologies.

**Qualifications**:

- Bachelor’s degree in Marketing, Business, or a related field (or equivalent experience).
- 2+ years of experience in e-commerce management or a related role.
- Proficiency in e-commerce platforms (e.g., WooCommerce, Amazon Seller Central).
- Strong understanding of SEO, SEM, and digital marketing strategies.
- Experience with analytics tools like Google Analytics and Excel for data analysis.
- Excellent organizational and project management skills.
- Strong copywriting and content creation skills.
- Ability to work independently and collaboratively in a fast-paced environment.

**Preferred Skills**:

- Knowledge of HTML, CSS, or web development basics.
- Experience with product photography or image editing tools (e.g., Photoshop, Canva).
- Experience managing PPC campaigns on platforms like Google Ads and Facebook Ads Manager.

**What We Offer**:

- Competitive salary.
- Comprehensive health, dental, and vision insurance.
- A collaborative and inclusive work environment.

**Job Types**: Full-time, Permanent

Pay: $55,000.00-$62,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- E-commerce: 2 years (preferred)
- Marketing: 1 year (preferred)

Work Location: In person